Prudent Pet | Pet Insurance Review

4.8

out of 5

Number of reviews 2,801

It’s never fun to think about your pet facing a health scare. But Prudent Pet is here to give you peace of mind so you’ll be ready when something happens. They want you to be able to focus on the cuddles and snuggles, the tricks and treats, and the walks in the park. They’ll take care of the rest! They offer a choice between an Accident only plan and a full coverage plan covering Accidents and Illness. All of the policy details below are applicable to both types of plan, unless stated otherwise. Learn more about Prudent Pet’s plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Abby Stavitsky

Waiting period and "pre-existing condition" nonsense

Had a terrible experience regarding my very first claim for my 9 year old female lab. She started limping-caused by either a dog park injury or onset of arthritis. Prudent Pet denied the claim, saying it was still the waiting period (it wasn't- waiting period ended 2 days before the injury/illness). When I appealed, it changed its rationale for the rejection-now said it was a "pre-existing" condition because my vet had recommended starting joint supplements as a preventative one month before I bought the insurance. Also ridiculously claimed that the vet visit for the limping was within the waiting period. I politely challenged them to show me where the vet summary said my dog had had a arthritis diagnosis- PP couldn't. I subsequently read other reviews that said PP often rejects claims on older dogs. Lesson learned. Will now pursue other options, ie Chewy insurance.
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5

out of 5

POSTED: | BY: dejdejvwjgmail.com

Good customer service.

Customer service
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1

out of 5

POSTED: | BY: Rachel

I was told one price and charged more

I was told one price and charged more. Bait and switch
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5

out of 5

POSTED: | BY: halemanugmail.com

The information on the site was clear

The information on the site was clear, without a bunch of columns side by side so I could see what type of coverages were being offered
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5

out of 5

POSTED: | BY: cincinnatigmail.com

It was great

It was great. We were allow to try 3 puppies and one stole our hearts. The process was smooth Non time consuming. Would highly recommend to everyone.
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Monthly Cost

Monthly rates start at $10 for Accident only and $16 for Accident & Illness coverage. Those rates vary based on species, age, breed as well as your location.

Coverage

We cover based on the actual vet bill and have options for 90%, 80% or 70% reimbursement.

Payout Limits

We offer limits of $2,500, $5,000, $10,000, $15,000, $20,000 and an unlimited plan.  There are no lifetime limits with any option you choose.

Deductible

Choose a deductible that works best for you and your family, we offer $100, $250 and $500 options.

Age Limits

We have no age limits, but your pet will need to be at least 8 weeks old to enroll.

Waiting Period

For our accident & illness plans (essential & ultimate), we have a 14-day waiting period. Our accident-only policy only has a 5-day waiting period. There is no waiting period for wellness coverage.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered by our policies. Optional Wellness Details We have two preventive/wellness plan options. Our basic option costs $9.95/month* and our Prime option costs $24.95/month*. These cover things like wellness exams, dental cleanings, or flea/heartworm prevention. Reimbursement for these is based on a set maximum annual amount. *Correct Jan. 2019
Prudent Pet Pet Insurance detail
Prudent Pet Insurance helps you keep the promise to your pets. We were founded with the belief that pet insurance should be simple, fun, and cute and we stand by that to this day. But most importantly, we’re simple to understand and easy to purchase.
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