5
out of 5
POSTED: | BY: Lori
Define: Above & Beyond
Pets Plus Us bent over backwards during a very difficult time in my personal circumstances as well as in their care of Inuk. We shall always be grateful!
4.0
out of 5
Number of reviews 878
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more!
Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider.
*Blue Ribbon Benefits not available in Quebec.
5
out of 5
POSTED: | BY: Warren
Very happy with Pets Plus Us
Pets Plus Us are always available to help with answers to our questions. Very helpful and claims are processed promptly. So happy we chose this company for our pet insurance.
5
out of 5
POSTED: | BY: Ofelia
First Impressions
The process for signing up with pet insurance was extremely smooth and thorough. The customer service rep I spoke to was very patient and helpful. We love our plan and all its benefits as well. Would definitely recommend to our friends and family based on our experience so far.
5
out of 5
POSTED: | BY: Heather
Best service, always knowledgeable!
We are extremely pleased with Pets Plus Us they’ve always answered our questions honestly, they process claims very fast and anytime we’ve had to call the customer service rep was pleasant. We have 3 dogs insured and are beyond happy.
5
out of 5
POSTED: | BY: Tania
Most caring customer service I've ever received.
I've only had to call PPU a couple of times over the past two years but both times I have called, I am also incredible impressed with the level of outstanding customer service I receive. The customer services team is very engaged in what they do, they always ask how our dog is doing and express thoughtful comments when they have heard he is not well. I could not be happier with the services. Highly, highly recommended!
Monthly Cost
Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.
Coverage
You have a co-pay of 10%, 20% or 30%.
The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.
Payout Limits
Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.
Deductible
$100 – $700 age-based annual deductible.
Age Limits
Pet must be at least 7 weeks old to enroll.
There is no upper age limit.
Waiting Period
Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.
Exclusions
All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement.
All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.
What’s not covered:
Dental care
Reproductive health
Experimental treatments
Wellness or preventative care, unless a Flex Care plan is added
For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership.
As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more!
*Blue Ribbon Benefits not available in Quebec.
Check Pets Plus Us out on Instagram, Facebook, and Twitter.
Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.