5
out of 5
POSTED: | BY: Lynn
Great experience
Great company, very pleasant to deal with. They always follow up and care about your pet.
4.0
out of 5
Number of reviews 874
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more!
Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider.
*Blue Ribbon Benefits not available in Quebec.
5
out of 5
POSTED: | BY: Pat
Great Service
Good service, prompt payment, empathetic staff!!!
5
out of 5
POSTED: | BY: Margo
Great staff, prompt service, knowledgeable, affordable, glad we joined!
Really happy that we have this pet insurance and that they are willing to review conditions that improve over time. Last time we had pet insurance the premiums kept going up and the covered going down. Staff are very pleasant to deal with and are knowledgeable and helpful. Every time I call my questions are answered and explained well. last claim took less than one week to process!! Great coverage and glad we joined.
5
out of 5
POSTED: | BY: Peter
Considerate, professional but kind
The staff asked good questions and gave good directions in regard to claim. Also took stress away by arrangements to pay or deal directly with vet. Comments in emails were reassuring.
5
out of 5
POSTED: | BY: Catherine
Timely
Although Pet Plus Us does have direct billing, they process claims in a timely fashion.
Monthly Cost
Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.
Coverage
You have a co-pay of 10%, 20% or 30%.
The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.
Payout Limits
Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.
Deductible
$100 – $700 age-based annual deductible.
Age Limits
Pet must be at least 7 weeks old to enroll.
There is no upper age limit.
Waiting Period
Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.
Exclusions
All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement.
All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.
What’s not covered:
Dental care
Reproductive health
Experimental treatments
Wellness or preventative care, unless a Flex Care plan is added
For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership.
As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more!
*Blue Ribbon Benefits not available in Quebec.
Check Pets Plus Us out on Instagram, Facebook, and Twitter.
Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.