5
out of 5
POSTED: | BY: Kang Wang
Pets Best is the best
Very easy to claim and very fast to get response.
Read more on Trustpilot
4.9
out of 5
Number of reviews 14,149
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Mark
Pets Best is amazing
Pets Best is amazing! They always process claims very quickly and get you reimbursed! Most times in under a week, which is incredible. We've had them for three plus years and they've delivered every time.
I appreciate how simple it is to submit a claim.
I give Pets Best my highest recommendation!
5
out of 5
POSTED: | BY: Kathy Doubek
Great service and easy website!
When I was shopping for pet insurance, I found Pets Best website was very easy to navigate and it provided all the information I needed. They offered many coverage options and the quoting process was so easy.
Since my 6-month old puppy was eating and chewing everything in sight, I decided it would be wise to purchase accident and illness coverage in case she swallowed something and needed surgery. Never in my wildest dreams would I have expected her to break her leg, but at 10 months of age, she stepped in a hole while running in the back yard. It was a horrible experience. The break was so bad she needed emergency surgery. The bone had to be held together with a plate and screws.
Needless to say this was very expensive and I was so glad we had purchased insurance. Now came the test to see how well our insurance company would handle this. I submitted the claim with all the appropriate information and waited. It was a very easy online process.
Much to my surprise, they paid the claim exactly as was stated in the policy without any resistance, arguing, or phone calls. They sent me updates via email regarding their process, and when all was said and done, a deposit appeared in my bank account. Because of the severity of the injury, our pup needed follow-up visits and additional x-rays on several occasions, but they were all covered.
I am more than pleased with the exceptional service provided by Pets Best! It was a welcomed relief after experiencing that horrible injury and the ordeal of recovery.
By the way, our pup is well on her way to a full recovery and she is so happy to be running again. : )
Thank you, Pets Best!
5
out of 5
POSTED: | BY: CHERYL
I love Pets Best
I love Pets Best! My dog has had more than a couple of mishaps that landed him in the emergency vet. Pets Best makes it easy to file a claim and always pays pretty quickly.
5
out of 5
POSTED: | BY: Ashley Bautista
Thank you erick
Thank you erick ! help me so much !
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.