Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 14,121

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: A M Dickerson

The online claim submission is easy

The online claim submission is easy, and I receive regular emails with the status. Also, the portal is easy to access and see updates.
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5

out of 5

POSTED: | BY: Rebecca

Thank You <3

Can't even begin to express my gratitude. In the middle of the night, my dog got really sick and I had to take him to the emergency vet. I was so scared for him. The last thing I wanted to think about was money but those emergency bills add up fast. I knew they would come through for us, and they did. They covered most of the bill, and the relief I felt was overwhelming. I’m beyond grateful for their support during such a hard time. Signing up for this coverage was one of the best decisions I’ve made for my dog. Thank you Pets Best!
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5

out of 5

VETERINARIAN: Upper East Veterinary Center

POSTED: | BY: Zelma Acosta

Peace of Mind When We Needed It Most

When my 3-year-old dog suddenly began heavy breathing, I knew something was wrong. We rushed her to the vet, where she had to be kept for several days for monitoring and treatment. It was a stressful time, not only worrying about her health but also facing the reality of a very expensive vet bill. Thankfully, Pets Best was there when we needed them most. Knowing that more than 75% of that bill was covered gave us incredible relief. It meant we could focus on helping our dog recover, instead of being consumed by financial stress. The process was smooth, and the support gave us peace of mind during one of the scariest moments we’ve had as pet parents.
5

out of 5

POSTED: | BY: Diana Garcia Del Prado

User Friendly

I started using petsbest when my dog was a puppy, months later he suffered his first seizure. Pets Best has made it easy for me to afford his countless vet appointments, his medications, and the surgery he has had. With pets best by my side, I don't think twice about getting him the help he needs. I love pets best user friendly methods so much, that when I adopted a cat, I also created an 'account' for him. I have spoken to pets best costumer service and was given all the details and help I required.
5

out of 5

VETERINARIAN: Bonnie Brae Veterinary Hospital

POSTED: | BY: diane WILSON

PET'S BEST

ABSOLUTELY 5 STAR SERVICE!!!! i CERTAINLY RECOMMEND THEM. I HAVE 3 DOGS--2 WHIPPETS AND 1 CIRNECO DEL ETNA. I HAVE BEEN THEIR CUSTOMER FOR A LONG TIME AND THEY ARE STILL THE BEST!!!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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