Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 14,119

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2

out of 5

VETERINARIAN: Easton Animal Clinic

POSTED: | BY: Kimberly Lix

Dissatisfied

Every time I file a claim I never seem to get reimbursed what I think I should be recieving. I pay every month for this insurance and I when I send in a claim nothing gets reimbursed. WHY HAVE INSURANCE.😡
5

out of 5

POSTED: | BY: Marka Danielle

Great Service!

I shopped around for insurance for my new service dog. I had used Pet's Best for my previous dogs and after doing my homework, they still came out the winner!
5

out of 5

VETERINARIAN: Country View Animal Hospital

POSTED: | BY: Clarisa Cruz-king

Best care ever!!

Once I received my Yorkies I couldn’t find a vet in my area that were accepting new patients. I was recommended to County view animal Hospital. Just 20 mins away and it has been the best decision. Their vets and staff are the best. I highly recommend them over all.
5

out of 5

POSTED: | BY: Ana

Pets Best app is simple to use

Pets Best app is simple to use. Everything is explained and if you provide all the necessary paperwork the refund is in your bank account or mailbox quickly.
Read more on Trustpilot
5

out of 5

POSTED: | BY: Screamer

Thumbs up Pets Best Insurance

I purchased Pets Best Health Insurance for my golden retriever when she was young. I would recommend insurance early in the dog's life before any preexisting conditions are identified. It was discovered that my dog has hip dysplasia. Pets Best has covered every claim that I've submitted, as described in my policy. Occasionally, there is a hoop to jump through with vet notes, but that should be expected to some degree. It does take a couple of weeks for a claim to process, which could improve, but overall, I would highly recommend Pets Best.
Read more on Trustpilot
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review