Pets Best | Pet Insurance Review

Thank goodness for Pet's Best! Grizzly wasn't feeling right, I was at work so my husband took him to the ER vet and they brushed it off saying it was likely a Gl bug and did no testing. I got home from work and knew something wasn't right so l brought him right back and demanded they did further testing because I knew something was very wrong. Sure enough he had colonic torsion, a medical emergency that is life threatening and needs emergent surgical intervention. I rushed him to the only ER vet in the area with a board certified surgeon on call at 2am and by some miracle they saved him. He's alive and okay today. The vet bill was out of this world but thanks to Pet's Best I didn't have to think or worry about money because I knew they had my back. I could just focus on my Grizzly getting the prompt treatment he needed and a smooth recovery afterward which is how it should be. Thank you so much Pet's Best! The process is also incredibly easy and not daunting to submit your claims. It's just one less thing to worry about when you have other, bigger things on your plate with your pets.

I have had my policy for almost a year and unfortunately had to file a claim for my dog. He was injured and also had an infection on top of that. I had to call a few times to ask questions and they were very helpful. I filed my first 3 claims on March 8th and I rcvd word on March 20th, that all 3 claims were approved. I feel like this was a quick process compared to some of the stories I have heard about other insurance companies. The helpfullness of the reps and the speediness of the process helped in this very stress situation.

I cannot express enough how grateful I am for Pets Best pet insurance and how they truly delivered on their promise when we needed them the most. Recently, our puppy, Sydney, had an unexpected health emergency that required surgery. As you can imagine, the stress of the situation was overwhelming, but knowing that we had Pets Best by our side brought incredible peace of mind. From the moment we filed our claim, the entire process was seamless and stress-free. The customer service team was not only friendly and empathetic, but they also walked us through every step, ensuring we understood the coverage and what to expect. The claim approval process was remarkably fast, and within 2 weeks, we received reimbursement for the majority of the medical expenses. This was such a relief and a testament to how efficient and reliable their service is. What stood out most was how much they genuinely care about the pets they insure. They understood how critical Sydneys situation was and acted swiftly to make sure we could focus on his recovery rather than worrying about the financial burden. Thanks to Pets Best and Whiskerdocs, we were able to give Sydney the care he needed without the stress of unexpected bills piling up. I highly recommend Pets Best to any pet owner looking for comprehensive, reliable insurance that truly stands by their promise. They made an incredibly difficult time a little bit easier, and for that, we are forever thankful.

it was very easy to submit my receipt for my cats visit to her vet. I like how they give you options on how you want to get reimbursed. I feel good about how quickly they responded to my claim and feel confident that this insurance will be able to provide the help I need for my cats, if and when I need it.

Our 8-year-old Great Dane was diagnosed with an adrenal gland tumor a year ago. Because of Pets Best she was able to get lifesaving surgery, without it we would have lost her within weeks. A year later, she was diagnosed with osteosarcoma and is now undergoing radiation and chemotherapy to help us have her here for as long as possible. The peace of mind knowing we can do the most up to date procedures and treatments without having to worry about the expense is priceless. We have six dogs and Pets Best has been amazing; they have paid every claim that we have submitted and now that we are established, our claims are paid within days of submission. I can't say enough good things about Pets Best.