Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,603

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

VETERINARIAN: Parkway Animal Center

POSTED: | BY: Brittany

Life Saver

I was able to confidently proceed with treatment with my cat, knowing that I had pet insurance to help with the cost. Pet's Best has been easy to work with and claims are done within reason.
5

out of 5

POSTED: | BY: Susan

Pets Best is fantastic!

"This is the first time we have purchased pet insurance. A little over three years we bought a standard bernedoodle hoping he would be around 60-80 pounds and according to the breeder he agreed that range should be close. We're in our 70's and also were hoping for the laid back personality of the Bernese Mountain Dog. Well as the saying goes "don't count your chickens before they hatch", none of what we expected/wanted took place. We love this boy to pieces but he is 110# and wired tight. Think Tasmanian Devil on steroids riding a pogo stick! So we thought it best get pet insurance. Thankfully he hasn't had any injuries but does have skin allergies. Pets Best has paid exactly what our policy states. They process our claims in a few days and our bank shows payment a few days later. We are extremely happy!"
5

out of 5

VETERINARIAN: Old Dominion Animal Hospital Charlottesville

POSTED: | BY: Gilda

Claims Process

Online claims are processed quickly and decisions explained in detail. Great communication from first submission to final decision. "
5

out of 5

VETERINARIAN: Bernalillo Pet Care Center

POSTED: | BY: Samantha

The Easiest Claim and Reimbursement Process

Having pet insurance is a life saver, but having pet insurance that makes it easy to file claims and are prompt to reimburse makes PetsBest stand out from other insurance companies. I never have to worry about taking my dogs in for care because I know insurance will help cover those unexpected, or annual exams. They were great through my dog's CCL surgery, UTI's, and other illnesses and injury.
5

out of 5

VETERINARIAN: Suburban Veterinary Clinic

POSTED: | BY: Dana

Best decision I've ever made

Top notch, I don't have experience with any other pet insurance companies, but Pet's Best is great. Relatively quick reimbursement and explanations.
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review