Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,950

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Pascale

Pets Best is one of our best investments ever

We submitted a very expensive claim for our old dog... medicine he needed because our young puppy loves to play with him, and the blood test our Vet insisted upon because he is an OLD DOG.The claim of $338.39 was covered, and Pets Best paid us $302.86. AMAZING. They are quick to process claims (and I use snail mail) and they have only not paid when I have not met the deductible. I wish Pets Best would be our personal insurance: they certainly pay better. We did select a higher monthly payment with a larger return on the claim, but it is totally worth it. I would recommend this insurance to anyone and everyone. Thank you so much.
5

out of 5

POSTED: | BY: Josephine

Best Pet is great

Very trust worthy. Reasonable. I recommend many of my friend and got insurance from Best Pets. The best thing ever happend to pets owner. Thank you
5

out of 5

POSTED: | BY: Tiffany

Grateful for Pets Best!

After not having insurance for my last 2 dogs (and just now paying off $10,000 in bills from their last few months, 2 years ago), I decided to get insurance for my new pups. Unfortunately, 1 week before I was going to sign up, one pup broke her elbow to the tune of $3k. That was it (the last straw), we signed up for insurance (thinking that now we had insurance, we would not need it :)). I had to make a claim last week. The claim was paid in less than 1 week and it was so simple to submit the claim. Thank you for your help Pets Best!
5

out of 5

POSTED: | BY: Charles

Excellent insurance!

Pets Best has been a life saver for our now almost 15-year-old cat, Henri. He has had two issues over the past two years and Pets Best covered nearly 90% (our coverage amount) of all expenses both times within 1 week of submitting the claims and without contacting us for additional questions. I highly recommend Pets Best for the value and peace of mind that this kind of coverage brings.
5

out of 5

POSTED: | BY: Carl

Fantastic!

So happy with the prompt claims turnaround with Pets Best.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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