Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,145

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Sonia Ramirez

NOT HAPPY AT ALL

If you looking for some coverage with your pet,this is not good at all,when I please my claim a take for ever have any respond and when they finally contact me,they said they need more information,i sen the information and my vet to,then they call me because need medical records came on Its a puppy that's way a get insurance,well is been two months and I jus get a respond I will get $8 dollars back for my $260 dollars bill,after haven a "insurance." for 6 months.Well Thank you for nothing Pest WORSE INSURANCE
5

out of 5

POSTED: | BY: M

Great service!!!!!

I am very pleased with Pet's Best! Th stitches were still in Lulabelle and we already have a check!!!! M
5

out of 5

POSTED: | BY: Donna

BETTER THAN MY OWN INSURANCE!

I have had other named insurances but now am with Pets Best for FOUR years!! It IS your pet's best insurance!!! Other insurance companies have Schedules which you have to adhere to....and I found AFTER the vet visit I was better off just putting my monthly premium in a savings account because the insurance virtually paid nothing! Pets Best: You pick your deductible and after that the company pays 80%, you pay 20%. This is BETTER than my own health insurance........!! If the problem is not diagnosed and you return to your vet for the same problem you DO NOT have to meet your deductible again. I have three ex-race greyhounds so with these athlete's you never know what to expect in the way of old race injuries. All I can say is that I'll never stray from PETS BEST! They have saved me bundles!!!!! Try it, you'll love the fact that you don't have to worry about economics anymore when it comes to your pet's health. There staff is so supportive and understanding of your pets needs.
5

out of 5

POSTED: | BY: Maria

Thank You Pets Best

I feel this company is making every effort to listen to it's customer's and improve the quality of their products and service. If they continue on like this, I have every confidence I will be a happy customer for the life of my dog. I have and do recommend them to friends with confidence. In my experience they offer great value and relief with minimal surprises when it's time to pay claims. Thank you Pests Best
5

out of 5

POSTED: | BY: Lynda Wawryk

Great Insurance

My German Shepherd has Peranial Fistulas.Her medcine was very expensive, as was her vet bill. Thanks to Pets Best for the fast way the handled the bill. And my other dog a huskey has copd. They paid for her tests and for the inhaler she has to have which is 250.00 a month.Best choice for insurance I could of made
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review