Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,149

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Judi W

Pets Best Has Been Very Quick …

Pets Best has been very quick responsive to all claims that I have filed for my saint Bernard Humphrey, who was recently diagnosed with osteosarcoma.
5

out of 5

POSTED: | BY: Margaret W

It Has Covered Her Ple Since H…

IT HAS COVERED HER PLE SINCE HER FIRST EPISODE HAPPENED A LITTLE OVER A YEAR AGO
5

out of 5

POSTED: | BY: Sherry G

Jasper My 6.5 Year Old Schnood…

Jasper my 6.5 year old Schnoodle jumped off of the bed. He was limping but I could not detect anything. It was a day before I found the reason for the limping. His index toe was swollen and purple which was hidden by his fluffy hair. Doc thought he broke the toenail where it connected into the bone, after X-rays we found that is was a bad sprain that opened and infected. Thank Goodness that was all it was. With medication and soaking Jasper is good as new. Thank you so much Pets Best. I am so glad that I found you. It took a broken leg of another dog to search for a good pet insurance. I feel that after searching out many other insurances this was the best and you confirmed that I was right. It was easy to figure out what I wanted in insurance and when I needed you it was very easy to file a claim. Thank you"
5

out of 5

POSTED: | BY: David S

Long Time Customer, Long Claim…

Long time customer, long claim history :) Love everything about this company. Your claims reps are bad ass and super responsive. Im very impressed with the passion and commitment your team has for what they do. Shout out to Al and Lisa! "
5

out of 5

POSTED: | BY: Sharon D

I Have A Large Lab/Mastiff Mix…

I have a large Lab/Mastiff mix that began to have muscular and mobility compromise. After taking my dog for numerous tests, I was informed he has an incurable neurological disease that I could only be treated with vitamin supplement support, comfort measures, and quality of life provision. Had I not had the support of Pets Best Pet Health Insurance, I would not have been able to understand what direction I know I shall eventually need to take. Although the diagnosis I received meant my precious boy was not a candidate for further treatment, I have peace of mind because of Pets Best; I was provided with resources for diagnostics to know what I was facing. My claims were paid quickly and efficiently. I am so grateful for the support and ethics of this company. Without their help I would have never been able to have had the thorough evaluation of his issue and know how to care for my best friend during this stage of his life.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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