Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,149

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Sharon

I am so grateful to have a company like Pets Best.

My claim for diagnostics was submitted due to the testing my pet required. No treatment is currently available for my pet. Pet's Best reimbursed me quickly and easily. I am so appreciative for the professionalism of this company. This company made it possible to know what I was dealing with and how to provide my precious pet with the love and support he will continue to need at this stage of his life. Had I not have had Pets Best, I could never have the option of the testing it took to know what I should do and what direction to take.
5

out of 5

POSTED: | BY: Misty Mott

Allowed my dog to have treatment I couldn't afford

When Saber broke his toe and later needed surgery, Pet's Best paid almost the whole bill. I had thought about dropping the insurance but now it's paid for itself many times over. I'm keeping it! You never know when something stupid and minor but expensive will happen!
5

out of 5

POSTED: | BY: Kathy D

Excellent!…

Excellent!
5

out of 5

POSTED: | BY: Misty M

Saber Broke His Toe While Play…

Saber broke his toe while playing in the yard. Because it was not healing after several months, the vet said the best treatment would be to remove the toe. She did one more x-ray before the surgery and found it was finally starting to heal and canceled the surgery. Because of the broken toe, Sabers degenerative myelopathy progressed faster without exercise because he had to rest while the toe healed. His toe is now finally healed and he is back to running again but now uses a dog wheelchair. Pet"s Best was extremely helpful in paying for his vet bills because I couldn"t have done it otherwise. Thank you."
5

out of 5

POSTED: | BY: Susan S

My Cat Sophia Was Diagnosed Wi…

My cat Sophia was diagnosed with hyperthyroidism a few months ago. She has lost a large amount of weight and also suffers from other symptoms of this disease. The illness has required a lot of challenges, as she was not responding well to the medication, even while trying several forms such as pills, liquid and trans-dermal. Throughout all the testing and sick visits, Pets Best has been wonderful! Filling claims on-line is so simple and the response time and reimbursement, according to our chose plan, is quite fast. Sophie will need to have radio-iodine treatment, which will cure her completely and I never would have been able to keep up with the cost of her illness if it wasnt for Pets Best. I highly recommend them and I"m extremely happy that I picked them for our Sophie"s insurance! "
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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