Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 14,121

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Tyler H

Arya Recently Had A Few Shar-P…

Arya recently had a few Shar-Pei fever attacks and due to the attacks, we started her on monthly prescriptions to help prevent the attacks and lessen the damage it will do to her kidneys. Luckily, the prescription is covered through Pets Best and the monthly payment I have to make towards the medicine is reduced. I am very happy with the Pets Best service!
5

out of 5

POSTED: | BY: Kevin G

We Had To Take Our Dog To The …

We had to take our dog to the vet because he was reverse sneezing and gasping for air. It was very scary. It was so great to take him to the vet and not worry about the cost because we had Pets Best on our side! He required a few x-rays, some antibiotics and blood work and is now fully recovered from his respiratory infection. The claims process was so easy and quick it made the paperwork part a breeze so we could focus on getting our pet better!
5

out of 5

POSTED: | BY: Jane P

Great Service! Thank You…

Great service! Thank You
5

out of 5

POSTED: | BY: Lori M

My Pup Had An Ear Infection So…

My pup had an ear infection so obviously he needed vet care. The bill wasnt high but it"s great to know that I was getting most of the cost back. He"s all better now. Once I got home I started the claims process which literally takes 2 minutes since my vet emails me the copy of my bill. All I had to do was give a brief description of my dog Illness and upload the bill. That"s it! I received a confirmation email that my claim was received and about a week later the money was in my account. The direct deposit option is the best! Everything with this company is so simple from start to finish! Thank You!"
5

out of 5

POSTED: | BY: Richard D

I Have Nothing Negative To Say…

I have nothing negative to say. Just that the refund was returned to my checking as a credit which was fine with me
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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