Pets Best | Pet Insurance Review

I have been meaning to write this for some time. I took out a policy for my dog, Sophie, last fall. She had been in good health from the time I adopted her. Sophie is now about 10-years old. Last November she suddenly developed a liver infection and required hospitalization,fluids, antibioics and other medications. The bill initially was close to $3000. I filed a claim and was relieved (and surprised)to receive a generous claims check even though I had paid only one premium. I hope Sophie stays well but have peace of mind knowing she is covered by Pet's Best Insurance. MBY in Maryland

I have known of horror stories with respect to pet insurance. I have a close relative who had insurance with another company. The terms were far more complicated than Pets Best and excluded just about every incident known to man (or pet). He had an incident with his English Bulldog. The claim took several months to process and the reimbursement was insignificant to the overall claim and did not agree to the terms on the face of the policy. My great dane had a very serious incident. I received detailed emails explaining the stages of the review of my incident by Pets Best. The claim was processed and I was reimbursed in 2.5 full weeks (not just business days). The policies are fairly simple to understand and I recommend that you understand the exclusions prior to obtaining insurance from any provider, but Pets Best does fully comply in a timely, caring and professional manner to the provisions of its policies. Again, the policies do not require a degree in nuclear physics to gain an appropriate understanding of the terms. I recommend this company 100% for anyone trying to hedge against the expensive situations that unfortunately occur with animals, especially Great Danes!

Our Standard Poodle is very healthy, but things do happen and with Pets Best Insurance we never have to worry about the cost. The online claim process is super easy and we usually get the claim process and money back within one week! We have tried other insurance companies in the past with our other dogs, but Pets Best is by far the best and most easy to work with.

This insurance has proved to be very good. When you call, the people are very friendly and helpful. They pay promptly and a significant amount. I feel like I am getting good coverage for the amount I pay monthly.

I was pleased at the speed with which my claim was processed. I spent more time working out how to submit the claim, having never done it by computer, than the time it took to process.