Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,149

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Michele E.

For The First Time In Almost 10 Y...

For the first time in almost 10 years, Bert wasn't interested in a meal. It was obvious that something was wrong. Once he began vomiting, we immediately took him to the vet. An exam and x-rays showed no obvious obstruction. However, after a few days at home, he showed no improvement so we scheduled a follow up appointment. While waiting for that appointment, Bert became extremely lethargic-almost unresponsive- and obviously uncomfortable so we made the decision to take him immediately to the emergency vet. His medical team shared our concern that there was something serious causing his distress, and they recommended an ultrasound. Much to our relief, the ultrasound was clear and his bloodwork was normal. He spent the night in the hospital, receiving medications and fluids and was eventually ready to return home. We were thrilled with each sign that we had our normal Bert back. With every day, he improved a little more, and he's now snuggly, demanding and hungry- just as he's always been. We may never figure out the reason for his illness, but there is no way to measure the relief of knowing that the cause of his distress was not related to an obstruction or a mass. Having our Pets Best policy gave us such peace of mind, knowing that we could follow the medical team's recommendations, without worrying about the cost.
5

out of 5

POSTED: | BY: Cathy H.

Took My Dogs For There Regular Ch...

Took my dogs for there regular check up one was found to have an allergies and the other was a regular check-up
5

out of 5

POSTED: | BY: Louis L.

While At The Vets (Fortunate Timi...

While at the vets (fortunate timing) for a checkup, Gizzie (Gizmo) had a sudden episode of bloody diarrhea and vomiting. She was diagnosed and treated for gastroenteritis. Pets Best handled the claim in an expeditious and a grateful manner.
5

out of 5

POSTED: | BY: Deborah Plate

I was very happy with the insurance and …

I was very happy with the insurance and what it paid towards Buddy's bill. It really helped me out alot!!! I would recommend this pet insurance to everyone!
5

out of 5

POSTED: | BY: JP9

The Best

Clear, responsive, helpful, get you your refunds quickly via direct deposit, or check if that's your preference. So happy to have this insurance for my guys.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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