Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,149

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Amy F.

I Am So Incredibly Grateful To Pe...

I am so incredibly grateful to Pets Best. I have had a very sick dog who has been struggling to get well. It is hard enough facing the possibility that you might loose your pet, but the financial burden is another component . Having this insurance has made a really difficult experience much easier. Thank You.
5

out of 5

POSTED: | BY: Amy D.

Dino Is Normally A High-Energy Ca...

Dino is normally a high-energy cat who is constantly getting into mischief. When I found him hiding/sleeping for hours (and actually behaving himself), I knew something was very wrong. And of course, it happened on a weekend but luckily, I could take him to a 24-hour emergency animal hospital. He has since made a full recovery (misbehaving as usual) and I'm glad he is a pet insurance purr-ticipant.
5

out of 5

POSTED: | BY: Sarah Kirk

I LOVE PETSBEST!

Pets Best has been one of the better choices Ive made in my life. Unexpected medical expenses for our pets suck, no matter how prepared you might be, and knowing we can fall back on insurance is so incredibly helpful! Plus their service is super fast and easy! Thank you!!
5

out of 5

POSTED: | BY: Kevin T.

Unfortunately Our Dog Passed Away...

Unfortunately our dog passed away. While we were grieving, it was amazing to see how well we were taken care of by the Pets Best staff. The rep on the phone took care of the claim and even back dated the policy to end on the day we filed the claim. Without worries, I received an email advising of the refund that would be taking place and that the account was closed. Bravo!! You guys made this process easy and stress free. If we decide to get another dog, I already know it will be with you all. Thank you!!
5

out of 5

POSTED: | BY: Robin

Fast Claims Pay!!!

Great website, fast payment! I submitted a claim on Tuesday and it was processed Friday!
Read more on Trustpilot
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review