Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,149

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Rebecca M.

Pets Best Has Been Great Through ...

Pets Best has been great through 5 pets so far. Payments have been fast. When there has been a problem they work through it very quickly. I always recommend them to other pet owners if they do not have pet insurance.
5

out of 5

POSTED: | BY: Jean P.

My Dog Started Throwing Up His Fo...

My dog started throwing up his food with no warning. He did it twice in one day and I decided to take him to the emergency vet. In the past, my dog has eaten things, like socks, underwear etc. and although he doesn't do that anymore, thought I better get him checked. He was given two x-ray which came up negative for foreign object and they advised it was some type of stomach issue.. We were sent home with meds and had him on a soft diet. He ended up getting better. I sent my claims into PetsBest and it was so easy, like usually to submit my claim. When I have fallen before ( not this time) the customer service was AMAZING and really cared about me and my dog. Thank you PetsBest for being the best experience for our dog insurance. The pic is from Xmas, I didn't have a current one on my home computer. Thank You..
5

out of 5

POSTED: | BY: Jolene G.

Filing A Claim With Pets Best Is ...

Filing a claim with Pets Best is so easy. If you are registered on line, the claim forms are filled out with the pets name and pertinent information. I fax my claim forms along with the Vet's receipt and diagnosis sheet. I have direct deposit. The customer care team & billing department keep me updated via e-mail as to the progress of processing my claim. So convenient. Thank you.
5

out of 5

POSTED: | BY: Stacey S.

I Was So Pleased With How Easy Th...

I was so pleased with how easy the web interface was. It only takes me seconds to complete and the claim payout was so quick!
5

out of 5

POSTED: | BY: Robert T.

I Honestly Don'T Know How It Coul...

I honestly don't know how it could be any easier. I wish my health insurance was this quick and easy.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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