5
out of 5
POSTED: | BY: Diane C.
Your Just So Easy, Efficient And ...
Your just so easy, efficient and friendly to deal with, and quick....thank you
4.9
out of 5
Number of reviews 14,149
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Christy R.
Always An Easy Process And Very C...
Always an easy process and very clear on the details. No problems and would recommend and have recommended your pet insurance
5
out of 5
POSTED: | BY: Stephanie
Just got the Pets Best Insurance
Just got the Pets Best Insurance, including wellness for my new puppy. First visit on Tuesday and the claim was paid on Saturday. So far, so good!
1
out of 5
POSTED: | BY: C. Harter
Total Rip Off!
Beware! Worst insurance! I faxed my claims over and over and would get confirmation that they were received (the fax machine prints off a confirmation when the fax goes through) but Pets Best kept telling me they never got it. Then I had MSU Vet hospital mail hard copies to both myself and Pets Best - I received my copy but Pets Best claimed they didn't receive their copy. This continued to happen and they finally said they received it but told me it was too late to file the claim because to much time had passed!! It was a complete joke.
5
out of 5
POSTED: | BY: Simone G.
Our Boy Ranger Had Three Growths ...
Our boy Ranger had three growths that needed to be removed, two were earlier diagnosed as lipoma, but one was huge and the other one in the leg muscle, so the vet suggested to take them out. We had blood work done before deciding on the surgery, since he is almost 11 yrs old. Sadly, one of the lipomas tested as a nerve sheath tumor :(. But anyway, I send the invoices from the blood draw and the surgery in and we got the surgery claim processed and paid out. I send an email that the blood work was just done at another time but for the surgery and got a phone call, that this will be taken care off for me. A few days later we received the payment for that as well. Thank you for excellent customer service!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.