Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,160

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Eloy Gregory

I am a very skeptical person and won't …

I am a very skeptical person and won't give opinion unless I'm truly convinced and confident of satisfaction. I must say I'm truly happy and trust Pets Best. They have been most helpful in helping me with my claims ,(since I'm 81 yrs old, not feeble, but don't understand some of the lingual ) They have come to my rescue, and my claims settled in 3 to 4 days max,including sending my reimbursement directly to my bank. Thank you Pets Best, have a great day and God Bless,------Greg
5

out of 5

POSTED: | BY: Stephanie B.

Thank You For Making The Results ...

Thank you for making the results of what turned out to be a heartbreaking emergency trip to the vet much easier to handle after the fact. Our beautiful greyhound sustained an injury that resulted in suddenly having to let her go. In our time of grieving, you processed our claim quickly, adjusted our policy immediately and sent heartfelt condolences. I can't tell you how much we appreciated the care you took with this and ease of 'process'. Thank you.
5

out of 5

POSTED: | BY: Marcy S.

Easy To Use, Quick Payment ...

Easy to use, quick payment
5

out of 5

POSTED: | BY: Ron B.

Though Our Dog Isolde'S Issue Thi...

Though our dog Isolde's issue this time was a minor one, several years ago she had a near death fall that broke her pelvis in three places. Because of Pets Best insurance plan in place then, she received the best care available. Because of that care, she is able to climb mountains such as this one now!!!
5

out of 5

POSTED: | BY: Tonia G.

This Was A Very Easy, Comprehensi...

This was a very easy, comprehensive process. From completing the information to uploading the documents! Quick turnaround on the claim processing was great as well!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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