5
out of 5
POSTED: | BY: Victoria Cramer
Easy to use
Easy to use, great customer service.
Read more on Trustpilot
4.9
out of 5
Number of reviews 14,162
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Janella Guillermo
Paid Bills!
We recently had an emergency situation with our dog. He needed to stay overnight in the hospital. Having petbest insurance took away that feeling of concern about money knowing they would cover this incident. We submitted the bill and within 2 days they approved our bill and reimbursed for almost everything we were charged at the percentage we chose for our plan. Fast, easy, and very satisfying!!!
5
out of 5
POSTED: | BY: Vickie Duet
Pets Best Health Insurance is THE BEST
Pets Best Health Insurance is THE BEST! It is easy to file a claim and if there is a refund they are fast to process the claim and explain what IS and IS NOT covered. It has been great for the care of my 3 year old AKC German Shepherd dog, Levi. :-)
5
out of 5
POSTED: | BY: Barbara
This insurance was a true life saver!
Our dog got into the trash and ended up needing surgery for foreign body obstruction. In the next few weeks he had several complications related to a bad suture reaction in his incision. We were able to very easily submit the claim for the initIal surgery and all of his follow ups and received our reimbursement quickly and with no issues. Our dog has been doing great and we are so thankful this allowed us to afford this life saving surgery!
5
out of 5
POSTED: | BY: Susana Herrera
happy customer
I am very satisfied with this insurance service. Two days after getting the insurance I scheduled my visit to the vet for a routine care. I submitted the claim the same day using their app and my claim was processed a few hours after with a detailed explanation of coverage. I have the BestWellness plan and I was reimbursed almost my entire bill. Now I happily want to take my dog to the vet.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.