3
out of 5
POSTED: | BY: Kristina M
Definitely made a smart choice
Definitely made a smart choice for my new family member.
4.9
out of 5
Number of reviews 14,149
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Suzanne D
Fast, efficient, easy
Fast, efficient, easy to understand.
5
out of 5
POSTED: | BY: Wendy R
We are all grateful!!!
My little girl Nekah was diagnosed with a Heart condition that was treatable but enviably would end her life. Having PetsBest was a God send to help me give Nekah the best of care to the end of her life. She was given a year or two at most in her condition and with PetsBest I was able to keep her with me for almost six years. Nekah was very special to me since she gave me a huge warning that something was wrong with me. My diagnosis was cancer and Nekah knew it before me and if she did not do what she did I may have never known. Nekah saved my life! Therefore I was able to start a long treatment and lived through it. Now Nekah needed me and I was able to get her the help she so desperately needed and with PetsBest Insurance I was able to do everything humanly possible. Thank you PetsBest for never questioning her treatment and all the medications Nekah had to take. I miss her so much but I would not have has her those added six years without the Insurance with PetsBest. Nekah thanks you Cassy (her little sister) thanks you and most of all I thank you. Although for only a year my little pup Ginger thanks you too. Nekah treated her like her very own puppy. We are all grateful!!!
5
out of 5
POSTED: | BY: Magdalena S
Reviewed appeal quickly
I was initially denied because periodontal disease is not covered, but after my appeal I got reimbursed because part of the dental problem was a broken tooth (due to accident). Thank you for reviewing my appeal so quickly and getting me my money :)
5
out of 5
POSTED: | BY: Susan S
Always a positive experience
I have always had a very positive experience and been notified shortly after I submit the claim and I received payment within a few days. Recently it has been very different. The process takes a long time and I am not notified of my status for a while or even notified that it was received. It has changed dramatically from how it used to be. I don't understand why this has happened.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.