Pets Best | Pet Insurance Review

I had several claims for my dog Zach from Dec. 2010 thru April2011, I had no trouble getting paid for these claims in a timely manner. I had a different company before and they did not handle claims efficiently, so I switched to Pet's Best. I have had no regrets.

Submitted 1st claim which took longer than the time frame that is advertised on web site, submitted claim, invoice showing payment and services rendered and after 3 days was told a request was made to vet for medical records. When I contact vet I was told that NO request was received or made by Pet Best, finally I was informed that the claim was denied the records received showed the condition (skin) was pre=existing and became infected. The physician denied such....I'm not sticking around to continue paying premiums with future claims to be denied for whatever reason they decide to come up with......

I've been dealing with cancer with my cat. Pets Best was literally a life-saver. I've been very pleased with the 80-20 plan and the speed that the claims have been handled. When I've called with questions the customer service people have been very knowledgable and sympathetic. I would, and have, recommend this pet insurance.

I can see already that purchasing this insurance is going to pay off over the next year. I researched long and hard when looking for pet insurance for my new puppy, Pet's Best is by far the best value out there. I highly recommend the well care coverage based upon the coverage I will save a substantial amount of money over the next year and will definately renew my coverage. I just submitted my first claim, faxed it in, received almost immediate acknowledgement, and payment shortly after via direct deposit. They do it right!

I had VPI insurance and have switched to Pets Best. I feel this is one of the best decisions that I have made. Pets Best is exactly that THE BEST!!! I was very disappointed with VPI, they were not what they claimed to be in my experience. Their turn around time for claims is poor and reimbursement is not what was explained to me when I signed up. Pets Best Insurance turn around on claims is excellent, I was really surprised at how quickly they process the claims and after your deductible they pay a full 80%!!! I'm writing this because when I was looking for pet insurance it was overwhelming and when you speak with the representives of each company, I feel that they tell you what you want to hear and when it comes down to filing claims that is when you discover that you had better read the fine print and between the lines! We orginally went with VPI because thru employment they offered pet insurance and it was thru VPI. I definitely have to go to the HR and tell them they need to check into Pets Best! As in the name Pets Best, is exactly that the BEST!!! Each time I called and spoke with a representative they were very professional, courteous, very helpful, always went above and beyond. I cant say enough about this company. So take it from someone who has had the experience of dealing with other insurance companies, look no further than Pets Best, you will be more than satisfied with them!I have recommended Pets Best to many of my friends and they have now made th