Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,145

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2

out of 5

POSTED: | BY: Jennifer Yokeum

Raise rates every year

Don't bother unless you can afford for your rates to go up every single year. This year they raised my rate $20 for no good reason but because my boy is year older making him 4 yrs old. Total scam like every other insurance company. I have a $500 deductible so I never use the coverage anyway. All out of pocket and rates still go up. What a joke!!! I will be canceling.
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4

out of 5

VETERINARIAN: Animal Hospital of Montgomery

POSTED: | BY: Janay Marcus

Annual vet visit

I took my dog in for a regular annual visit. Scanned my receipt and uploaded in the app. I was able to easily file the claim in the app. I received my reimbursement for all expenses except for $5. Then I received my check faster than the promised time. Loving this insurance so far.
5

out of 5

VETERINARIAN: Ridgemoor Animal Hospital

POSTED: | BY: Tim Hartseil

Best pet insurance company ever!!

Pets Best has paid close to $30,000 of our vet bills with our dog Lucy. They literally saved her life. Lucy had fibro sarcoma, and was given less than 2 months to live. But we decided to fight this battle with her. After removing her leg and several other trearments and procedures i am elated to say 8 months later after her latest scans and bloodwork she has no more tumors or signs of the cancer!! So please do not give up on your precious pets because of a diagnosis. There are pleanty of alternatives out there to help your dog fight this horrible cancer along with modern medicine. Once again, Thank You Pets Best!
5

out of 5

POSTED: | BY: Carol Mueller

Quick review and reimbursement

Quick review of claims. Quick reimbursement.
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5

out of 5

POSTED: | BY: Kim Marie Spencer

Best Pet Paid my Claims! …

My dog Bentley got sick with ITP and had to have two blood transfusions . he ended up passing away . Best Pet paid both of my claims . 80 percent just like I signed up for they were so nice to me also . it did take a little while because I had to collect all records from birth but in the end they came through . Pets Best is excellent coverage for your pet.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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