Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,149

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Chaitanya Inampudi

Pets best gave us truly the most peaceful insurance experience ever. We were able to enjoy the puppy more!

Pets best gave us truly the most amazing insurance experience ever, home, auto, health combined ! They have really been keeping up their word in terms of coverage. No hidden mumbo jumbo. I paid, I got covered. Isnt that the best part of any insurance ? My puppy had tummy issues with recurrent diarrhea and it needed multiple vet visits and some. Pets best has been with us throughout the journey. I would recommend this to anyone who is looking only for the best for their pets!!
5

out of 5

POSTED: | BY: Taylor Leigh Estevez

Very easy to download my vet paper and…

Very easy to download my vet paper and wait. I was told it would be a little delayed of a wait but it wasn't bad at all! Very happy! Much better then the last pet insurance I had!
5

out of 5

POSTED: | BY: HK

A Great Insurance Company

I have nothing but good things to say about Pets Best insurance. The coverage provided for my 3 yr old Cavalier is extensive and unmatched. Their rates are reasonable as well. The claims process could not be simpler, and they give you a number of ways to file a claim. They always stay in communication with you and are always available if you have a question. Highest recommendation.
2

out of 5

POSTED: | BY: Rich Hernandez

Still on the fence about this policy.

Its a great idea and it covered some stuff. 1. You would think it covered all puppy vaccinations as they are preventive care. They only cover a few and up to a certain amount, and thats cause we went with the Best Wellness. As you get your first dog or cat you dont know how many different shots they require so, this policy seems like everything is covered. 2. Takes over 2 weeks to get reimbursed. Ive read other companies pay for all vaccinations/shots.
5

out of 5

POSTED: | BY: John

Thank you

Thank you. Great coverage on my dog’s ER visit. Much appreciated. He’s doing better !

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review