Petplan is a leading pet health insurance provider in the United States and Canada the preferred provider of pet insurance for the American Animal Hospital Association and AARP members. For nearly 15 years, Petplan has set the gold standard for pet health insurance coverage as the first pet health insurance provider to offer a “Covered for Life” option and cover pets of any age without broad exclusions for hereditary and chronic conditions. 

Learn more about Petplan Canada's plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

 

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 3.8 8.2 9.1
Count 6 70 3815

Petplan Canada

10
Out of 10
Recommended
Insurer: Petplan Canada
Posted: 10/02/2019
By:
Dave Pedde

I’ve been with pet plan for almost a year. My pup is prone to several health conditions and sees the vet a fair bit. I have always received my reimbursement quickly and with minimal hassle.

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
1
Out of 10
Insurer: Petplan Canada
Posted: 09/24/2019
By:
Robert

We had a pup with common gastro issue but our claim always get rejected as "pre existing". They always have different excuses to not paid out claims. Diarrhea is not a pre existing issue as he only had it for couple of days due to adjusting to his new...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Under a year
9
Out of 10
Recommended
Insurer: Petplan Canada
Posted: 09/18/2019
By:
Eric Svistunovs

Agent was very knowledgeable on all my questions. Great level of service when I call into the call centre

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
1
Out of 10
Insurer: Petplan Canada
Posted: 09/16/2019
By:
Dissatisfied

First, they refused to pay for a problem with our pup and we paid out of pocket.

Second, When we went to change our plan to one to fit our budget they did not administer the changes. When confronted them about this they would not credit our account....

Injury/illness
Claim Amount
Breed

Australian Shepherd

Age of Pet
1 - 8
Monthly Cost

$16 - $60, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible. 

Non-routine exam fees, including at ER and Specialists, are covered.

The pay-out amount is based on your actual vet bill.

Use your current veterinarian or any veterinarian in the US or Canada.

Payout Limits

Annual limits range from $2,500 to unlimited depending on your chosen plan.

No per condition limits.

No limits or exclusions for hereditary or chronic conditions.

Deductible

Annual deductible from $100 to $2,500.

Per condition deductibles from $100 to $2,500 also available.

Age Limits

Pet must be at least 6 weeks old to enroll. 

No upper age limits apply.

Waiting Period

Coverage goes into effect at 12:10am the day after activation. Accident claims are valid after a 5-day policy waiting period. A policy waiting period of 15 days applies for illness claims. 

Hip dysplasia – standard illness waiting period applies.
Cruciate, patella, and soft tissue disorders of the knee – six (6) month exclusionary period (waivable by Petplan if a healthy knee exam by your veterinarian during the policy period – call Petplan 24/7 for details).

Exclusions

Pre-existing conditions are not covered.  Curable pre-existing conditions may be coverable after an exclusionary period – call Petplan directly 24/7 to learn more.  Preventive care expenses are not covered.

Alternative therapies such as acupuncture, physical therapy, hydrotherapy, and holistic care are covered as standard in every plan.  No additional fees.

Non-routine exam fee coverage, including specialists, and non-routine dental coverage including periodontal disease, are covered as standard in the policy. 

Coverage is available for boarding kennel fees, advertising and reward costs for lost pets, vacation cancellation and death benefits.

Petplan is a leading pet health insurance provider in the United States and Canada the preferred provider of pet insurance for the American Animal Hospital Association and AARP members. For nearly 15 years, Petplan has set the gold standard for pet health insurance coverage as the first pet health insurance provider to offer a “Covered for Life” option and cover pets of any age without broad exclusions for hereditary and chronic conditions. 

Petplan’s innovative approach to pet insurance has been recognized by Forbes, Financial Times, Bloomberg, Inc. magazine, Smart CEO, the Communicator Awards, Ernst & Young and many others. 

Petplan supports partner shelters, rescues and humane societies across the U.S. in addition to funding humane veterinary research into hereditary, congenital and other chronic conditions through the Petplan Fund.