Petplan is a leading pet health insurance provider in the United States and Canada the preferred provider of pet insurance for the American Animal Hospital Association and AARP members. For nearly 15 years, Petplan has set the gold standard for pet health insurance coverage as the first pet health insurance provider to offer a “Covered for Life” option and cover pets of any age without broad exclusions for hereditary and chronic conditions. 

Learn more about Petplan Canada's plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

 

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 6.0 8.6 9.1
Count 4 73 3809

Petplan Canada

10
Out of 10
Recommended
Insurer: Petplan Canada
Posted: 07/15/2019
By:
Nora

The customer service representatives are so helpful on the Live Chat. I spoke to Georgia and she responds instantly and is very polite. All issues were addressed clearly and descriptively. Thanks to Petplan and this chat feature. Excellent customer...

Injury/illness
Claim Amount
Breed

Domestic Longhair

Age of Pet
1 - 8
1
Out of 10
Insurer: Petplan Canada
Posted: 07/15/2019
By:
Paul Stevens

I dont normally complain but I will be making sure everyone I know will find out the experience I have had with Pet Plan. Our decision to purchase pet insurance for our pet, Boscoe, was one of the best decisions we ever made. Shortly after purchasing...

Injury/illness
Claim Amount
Breed

Goldendoodle

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Petplan Canada
Posted: 07/14/2019
By:
Susan B

We filed a claim for our sick puppy and it was settled very quickly. Jumped on a chat with Sarah M to find out how payment was being made and she was so hopeful and amazing to deal with. Thank you Sarah!

We are so thankful that Petplan was there for us...

Injury/illness
Claim Amount
Breed

Havanese

Age of Pet
1 - 8
3
Out of 10
Insurer: Petplan Canada
Posted: 07/02/2019
By:
Cathy Obando

My pet is healthy and only submitting a claim for a non-routine vet exam because I thought my pet was sick but she ended up being fine and nothing wrong with her. I chose PetPlan because they are touting to be the insurance company that covers this....

Injury/illness
Claim Amount
Breed

Ragdoll

Age of Pet
Under a year
Monthly Cost

$16 - $60, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible. 

Non-routine exam fees, including at ER and Specialists, are covered.

The pay-out amount is based on your actual vet bill.

Use your current veterinarian or any veterinarian in the US or Canada.

Payout Limits

Annual limits range from $2,500 to unlimited depending on your chosen plan.

No per condition limits.

No limits or exclusions for hereditary or chronic conditions.

Deductible

Annual deductible from $100 to $2,500.

Per condition deductibles from $100 to $2,500 also available.

Age Limits

Pet must be at least 6 weeks old to enroll. 

No upper age limits apply.

Waiting Period

Coverage goes into effect at 12:10am the day after activation. Accident claims are valid after a 5-day policy waiting period. A policy waiting period of 15 days applies for illness claims. 

Hip dysplasia – standard illness waiting period applies.
Cruciate, patella, and soft tissue disorders of the knee – six (6) month exclusionary period (waivable by Petplan if a healthy knee exam by your veterinarian during the policy period – call Petplan 24/7 for details).

Exclusions

Pre-existing conditions are not covered.  Curable pre-existing conditions may be coverable after an exclusionary period – call Petplan directly 24/7 to learn more.  Preventive care expenses are not covered.

Alternative therapies such as acupuncture, physical therapy, hydrotherapy, and holistic care are covered as standard in every plan.  No additional fees.

Non-routine exam fee coverage, including specialists, and non-routine dental coverage including periodontal disease, are covered as standard in the policy. 

Coverage is available for boarding kennel fees, advertising and reward costs for lost pets, vacation cancellation and death benefits.

Petplan is a leading pet health insurance provider in the United States and Canada the preferred provider of pet insurance for the American Animal Hospital Association and AARP members. For nearly 15 years, Petplan has set the gold standard for pet health insurance coverage as the first pet health insurance provider to offer a “Covered for Life” option and cover pets of any age without broad exclusions for hereditary and chronic conditions. 

Petplan’s innovative approach to pet insurance has been recognized by Forbes, Financial Times, Bloomberg, Inc. magazine, Smart CEO, the Communicator Awards, Ernst & Young and many others. 

Petplan supports partner shelters, rescues and humane societies across the U.S. in addition to funding humane veterinary research into hereditary, congenital and other chronic conditions through the Petplan Fund.