Petplan has 40 years of global experience in offering care, support and value to pet owners with its comprehensive, fully customizable plan. It supports partner shelters, rescues and humane societies through the Petplan Fund.

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 9.5 9.0 9.1
Count 11 121 3725

Petplan Canada

10
Out of 10
Recommended
Insurer: Petplan Canada
Posted: 06/17/2018
By:
Liping Liu

I am very happy with the customer service provided by petplan! I can always get help immediately whenever I asked question about my dog’s policy. I used live chat last night and Jenny Keefer helped me with my questions immediately with very detailed...

Injury/illness
Claim Amount
Under $100
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Petplan Canada
Posted: 06/16/2018
By:
DanLeier

Spoke with Jenny Keefer and she went above & beyond it giving Customer Service.
Excellent job Jenny!!

Blessings,
Dan

Injury/illness
Claim Amount
Under $100
Breed

Flat-coated Retriever

Age of Pet
Under a year
10
Out of 10
Recommended
Insurer: Petplan Canada
Posted: 06/15/2018
By:
Dan Leier

I have now chatted with Jenny Keefer on 2 or 3 different occasions and she has done a excellent job.
I was a Supervising Insurance Adjuster for almost 35 years and would highly recommend Jenny.

Injury/illness
Claim Amount
Under $100
Breed

Flat-coated Retriever

Age of Pet
8
Out of 10
Recommended
Insurer: Petplan Canada
Posted: 06/15/2018
By:
Stacee Amos

We have our little puppy covered through Pet Plan. He's been getting seizures and they have reimbursed everything. I put in a significant amount of research before purchasing through them and am glad I did buy Pet Plan. Although they don't direct bill...

Injury/illness
Seizures
Claim Amount
Over $1000
Breed

Chihuahua

Age of Pet
1 - 8
Monthly Cost

$16 - $60, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible. 

Non-routine exam fees, including at ER and Specialists, are covered.

The pay-out amount is based on your actual vet bill.

Use your current veterinarian or any veterinarian in the US or Canada.

Payout Limits

Annual limits range from $2,500 to unlimited depending on your chosen plan.

No per condition limits.

No limits or exclusions for hereditary or chronic conditions.

Deductible

Annual deductible from $100 to $2,500.

Per condition deductibles from $100 to $2,500 also available.

Age Limits

Pet must be at least 6 weeks old to enroll. 

No upper age limits apply.

Waiting Period

Coverage goes into effect at 12:10am the day after activation. Accident claims are valid after a 5-day policy waiting period. A policy waiting period of 15 days applies for illness claims. 

Hip dysplasia – standard illness waiting period applies.
Cruciate, patella, and soft tissue disorders of the knee – six (6) month exclusionary period (waivable by Petplan if a healthy knee exam by your veterinarian during the policy period – call Petplan 24/7 for details).

Exclusions

Pre-existing conditions are not covered.  Curable pre-existing conditions may be coverable after an exclusionary period – call Petplan directly 24/7 to learn more.  Preventive care expenses are not covered.

Alternative therapies such as acupuncture, physical therapy, hydrotherapy, and holistic care are covered as standard in every plan.  No additional fees.

Non-routine exam fee coverage, including specialists, and non-routine dental coverage including periodontal disease, are covered as standard in the policy. 

Coverage is available for boarding kennel fees, advertising and reward costs for lost pets, vacation cancellation and death benefits.

Petplan has over 40 years of global experience in offering care, support and value to pet parents with its comprehensive and completely customizable insurance plan. 

Petplan’s innovative approach to pet insurance has been recognized by Forbes, Financial Times, Bloomberg, Inc. magazine, Smart CEO, the Communicator Awards, Ernst & Young and many others. 

Petplan supports partner shelters, rescues and humane societies across the U.S. in addition to funding humane veterinary research into hereditary, congenital and other chronic conditions through the Petplan Fund.