Petplan is a leading pet health insurance provider in the United States and Canada the preferred provider of pet insurance for the American Animal Hospital Association and AARP members. For nearly 15 years, Petplan has set the gold standard for pet health insurance coverage as the first pet health insurance provider to offer a “Covered for Life” option and cover pets of any age without broad exclusions for hereditary and chronic conditions. 

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 8.5 8.5 9.1
Count 19 76 3789

Petplan Canada

1
Out of 10
Insurer: Petplan Canada
Posted: 04/12/2019
By:
Emma

I am extremely disappointed as of late in this company. When I started with them 4 years ago I couldn’t believe what a great deal I was getting. Last year the company changed hands and my premiums when up while my coverage when down. It wasn’t too...

Injury/illness
Claim Amount
Breed

Havanese

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Petplan Canada
Posted: 04/10/2019
By:
Pauline Rousseau

I have two Yorkshire Terriers (about 6 months old) and purchased pet insurance for both. This is my first experience with pet insurance and it's been great. I have already had to file two claims for one of my dogs and both were handled promptly and...

Injury/illness
Claim Amount
Breed

Yorkshire Terrier

Age of Pet
Under a year
10
Out of 10
Recommended
Insurer: Petplan Canada
Posted: 04/08/2019
By:
Denise Mirabelli

Georgia was excellent! She addressed my questions and provided acceptable options in a timely manner and helped me to make changes to my policy that better met my needs. Thanks Georgia!

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Over 8 years
9
Out of 10
Recommended
Insurer: Petplan Canada
Posted: 04/04/2019
By:
David

She (Customer Rep) was very polite, caring, friendly. She was such a pleasure to speak with.

Would love to speak to her again in upcoming questions or concerns.

Thank you for the great experience.

Injury/illness
Claim Amount
Breed

Siberian Husky

Age of Pet
1 - 8
Monthly Cost

$16 - $60, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible. 

Non-routine exam fees, including at ER and Specialists, are covered.

The pay-out amount is based on your actual vet bill.

Use your current veterinarian or any veterinarian in the US or Canada.

Payout Limits

Annual limits range from $2,500 to unlimited depending on your chosen plan.

No per condition limits.

No limits or exclusions for hereditary or chronic conditions.

Deductible

Annual deductible from $100 to $2,500.

Per condition deductibles from $100 to $2,500 also available.

Age Limits

Pet must be at least 6 weeks old to enroll. 

No upper age limits apply.

Waiting Period

Coverage goes into effect at 12:10am the day after activation. Accident claims are valid after a 5-day policy waiting period. A policy waiting period of 15 days applies for illness claims. 

Hip dysplasia – standard illness waiting period applies.
Cruciate, patella, and soft tissue disorders of the knee – six (6) month exclusionary period (waivable by Petplan if a healthy knee exam by your veterinarian during the policy period – call Petplan 24/7 for details).

Exclusions

Pre-existing conditions are not covered.  Curable pre-existing conditions may be coverable after an exclusionary period – call Petplan directly 24/7 to learn more.  Preventive care expenses are not covered.

Alternative therapies such as acupuncture, physical therapy, hydrotherapy, and holistic care are covered as standard in every plan.  No additional fees.

Non-routine exam fee coverage, including specialists, and non-routine dental coverage including periodontal disease, are covered as standard in the policy. 

Coverage is available for boarding kennel fees, advertising and reward costs for lost pets, vacation cancellation and death benefits.

Petplan is a leading pet health insurance provider in the United States and Canada the preferred provider of pet insurance for the American Animal Hospital Association and AARP members. For nearly 15 years, Petplan has set the gold standard for pet health insurance coverage as the first pet health insurance provider to offer a “Covered for Life” option and cover pets of any age without broad exclusions for hereditary and chronic conditions. 

Petplan’s innovative approach to pet insurance has been recognized by Forbes, Financial Times, Bloomberg, Inc. magazine, Smart CEO, the Communicator Awards, Ernst & Young and many others. 

Petplan supports partner shelters, rescues and humane societies across the U.S. in addition to funding humane veterinary research into hereditary, congenital and other chronic conditions through the Petplan Fund.