Petplan is a leading pet health insurance provider in the United States and Canada the preferred provider of pet insurance for the American Animal Hospital Association and AARP members. For nearly 15 years, Petplan has set the gold standard for pet health insurance coverage as the first pet health insurance provider to offer a “Covered for Life” option and cover pets of any age without broad exclusions for hereditary and chronic conditions. 

Learn more about Petplan Canada's plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

 

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 7.1 6.8 9.1
Count 8 44 3853

Petplan Canada

10
Out of 10
Recommended
Insurer: Petplan Canada
Posted: 07/30/2020
By:
Daniel Cha

That was the best customer service call I have ever made! I explained the situation. Joe P. listened and answered all my questions wtih patience and thorough knowledge. And he offered me great solutions. I felt his genuine and postive attitude to help...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
8
Out of 10
Insurer: Petplan Canada
Posted: 07/14/2020
By:
Melanie Mascarenhas

First and foremost, I want to bring to light that Nick Burns has been fantastic at getting us organized and helping me during an emotional time. He's patient and understanding and we reconsidered our relationship with petplan because of him. 
Petplan...

Injury/illness
Claim Amount
Breed

Belgian Shepherd Malinois

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Petplan Canada
Posted: 07/13/2020
By:
Zeshan Jamal

The service I got today was absolutely amazing. The representative, Joe P, guided me through the entire process. He went the extra mile and contacted my vet to obtain my dogs animal history to avoid any delay in receiving the insurance proceeds. Just from...

Injury/illness
Claim Amount
Breed

West Highland White Terrier

Age of Pet
1 - 8
1
Out of 10
Insurer: Petplan Canada
Posted: 07/06/2020
By:
Elnaz

They have so many hidden policies. They try to use every single policy not to pay your claim. I double-checked their first page and checked it up to the payment page multiple times. I did not see anything about "Establishing a Baseline Health". I also...

Injury/illness
Claim Amount
Breed

Domestic Shorthair

Age of Pet
1 - 8
Monthly Cost

$16 - $60, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible. 

Non-routine exam fees, including at ER and Specialists, are covered.

The pay-out amount is based on your actual vet bill.

Use your current veterinarian or any veterinarian in the US or Canada.

Payout Limits

Annual limits range from $2,500 to unlimited depending on your chosen plan.

No per condition limits.

No limits or exclusions for hereditary or chronic conditions.

Deductible

Annual deductible from $100 to $2,500.

Per condition deductibles from $100 to $2,500 also available.

Age Limits

Pet must be at least 6 weeks old to enroll. 

No upper age limits apply.

Waiting Period

Coverage goes into effect at 12:10am the day after activation. Accident claims are valid after a 5-day policy waiting period. A policy waiting period of 15 days applies for illness claims. 

Hip dysplasia – standard illness waiting period applies.
Cruciate, patella, and soft tissue disorders of the knee – six (6) month exclusionary period (waivable by Petplan if a healthy knee exam by your veterinarian during the policy period – call Petplan 24/7 for details).

Exclusions

Pre-existing conditions are not covered.  Curable pre-existing conditions may be coverable after an exclusionary period – call Petplan directly 24/7 to learn more.  Preventive care expenses are not covered.

Alternative therapies such as acupuncture, physical therapy, hydrotherapy, and holistic care are covered as standard in every plan.  No additional fees.

Non-routine exam fee coverage, including specialists, and non-routine dental coverage including periodontal disease, are covered as standard in the policy. 

Coverage is available for boarding kennel fees, advertising and reward costs for lost pets, vacation cancellation and death benefits.

Petplan is a leading pet health insurance provider in the United States and Canada the preferred provider of pet insurance for the American Animal Hospital Association and AARP members. For nearly 15 years, Petplan has set the gold standard for pet health insurance coverage as the first pet health insurance provider to offer a “Covered for Life” option and cover pets of any age without broad exclusions for hereditary and chronic conditions. 

Petplan’s innovative approach to pet insurance has been recognized by Forbes, Financial Times, Bloomberg, Inc. magazine, Smart CEO, the Communicator Awards, Ernst & Young and many others. 

Petplan supports partner shelters, rescues and humane societies across the U.S. in addition to funding humane veterinary research into hereditary, congenital and other chronic conditions through the Petplan Fund.