PetPartners | Pet Insurance Review

4.7

out of 5

Number of reviews 110

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  • 4.7
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Updated: November 13, 2023

As one of the first pet insurance providers in the U.S., PetPartners has offered affordable, comprehensive coverage across all 50 states since 2002. Its customizable plans allow owners to choose coverage that meets their individual needs and budget. Learn more about PetPartners’s plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Alexa S

I don't understand as to why...

I don't understand as to why there is a 5-day waiting period for a 30 day new insurance that I activated for the dog I adopted from a shelter. This is not very motivating to continue using your company for pet insurance following this trial period.
5

out of 5

POSTED: | BY: Karen Bender

Financial support when we needed it

Our puppy had recurring issues with food sensitivities that required a lengthy and costly diagnosis process. Our PetPartners policy was a major financial support and helped us through the situation. You may think that it's pricey to maintain the policy, but if your dog ends up with a random issue like ours did, you will be grateful and glad that you enrolled in PetPartners.
5

out of 5

POSTED: | BY: John Deck

Great customer service

My wife made the contact and said "They were wonderful". If you are a husband you have to know the value in that statement. The claim was just sent in today I can't answer the question regarding "Time taken to handle claim"
5

out of 5

POSTED: | BY: Patricia D

I spoke to Jessica, who said she...

I spoke to Jessica, who said she did not receive our last claim of 9/7/17. so I sent an attachment with our latest vet bill. it evidently had not been sent in by the vet hospital. from 9/7/17.
5

out of 5

POSTED: | BY: Dorothy B

I am very happy!

Other than being able to change payment methods on the internet, I am very happy! I have had a huge problem with credit card fraud and need to update payment method online. That would save you from all the extra work involved with hackers!
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Monthly Cost

$5 – $90 depending on coverage options chosen.

Coverage

You have a co-pay of 20% after your annual deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Per incident limit of $1,500 – $8,000 and annual limits of $3,000 – $16,000 depending on your chosen plan.

Deductible

Choose from $100 – $1,000 annual deductible.

Age Limits

Pets must be at least 8 weeks old to enroll with no upper age limit Coverage options available for senior pets.

Waiting Period

Coverage goes into effect one day after enrollment. There is a 5-day wait period for accident claims and 14-day wait period for illness claims.

Exclusions

Pre-existing conditions are not covered. Customizable plans allow you to add-on coverage for inherited and congenital conditions, exam fees and wellness care. Cancer coverage included in base accident and illness plan.
PetPartners Pet Insurance detail
As one of the first pet insurance providers in the U.S., PetPartners has offered affordable, comprehensive coverage across all 50 states since 2002. PetPartners serves as the exclusive pet insurance provider for the American Kennel Club and Cat Fanciers’ Association, and works with shelters and veterinarians to keep pets safe and healthy. PetPartners offer a competitive Employee Benefits Program, helping employers provide pet insurance as a voluntary benefit workforce. Its customizable plans allow owners to choose coverage that meets their individual needs and budget.
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