Nationwide | Pet Insurance Review

Nationwide is excellent at processing the claims that my Vet submits and getting me paid back within a couple of weeks.

My precious dogs are with Nationwide® pet insurance After 3 incidents they canceled my car insurance. I read a review that says they are not paying their dogs medical bills I am going to search out a new pet insurance policy. Please do this yourself

When I got insurance for my dog back in 2004, the choices for pet insurance were very limited (back then Nationwide was called VPI). Now, many companies offer pet insurance with several choices and options but I never switched, Of course I’ve had my share of issues and frustration with this company but the reason I stay with nationwide is one of their dedicated supervisor: Maria F. A few years ago during an ongoing issue with reimbursement I asked to speak with a supervisor and I was lucky enough to get Maria on the phone, she asked me to give her time to review the case and shortly after she resolved the issue. Since then every time I run into a problem and I ask to speak to her, she makes the time to review the case and gets back to me with the results. There are times that she explains why my claims were rejected and I believe her because over the years she has been so professional and helpful that I’ve learned to trust her. Not only I stay with Nationwide pet insurance because of their dedicated people like Maria, my friends and family use this insurance for their pets based on my recommendation.

The WORST pet insurance! My King Charles Spaniel was in terrible pain with no known cause. My vet suggested taking him to an emergency vet for a work-up to determine what was wrong. The suspicion was a herniated disk in his neck because every time he moved he screamed in pain. It was the hardest thing to watch. An MRI was done along with multiple tests to better understand how to handle his pain and treat him. Of the $6,750+ bill Nationwide paid $165 and claimed the rest of his care for a congenital issue. The majority of the expense was for the MRI to discover what was wrong. Why have insurance if you can't have diagnostic work covered to understand how to treat your animal? It is ridiculous and predatory. Nationwide takes your money and covers very little. They also make it VERY hard to have your case reviewed and reconsidered. I absolutely would NEVER recommend them.

Massive cancellations leaving their long term loyal insureds with senior pets with no coverage for their pre-existing conditions. I’ve been paying $214 a month. Our fur babies are our children and you’re treating them like they’re disposable. Absolutely disgusting! I went with you thinking you were a larger well known carrier with good financial backing and you’d be here For the long haul. You just sent cancellation. Nationwide is NOT on your side and is a joke!