Nationwide | Pet Insurance Review

Absolutely wonderful company to work with. Calling and talking to them about coverage for my dogs is extremely easy and pleasant. My pets Insurance is the hell of a lot easier than talking to my own health insurance. I would recommend this insurance anybody that wants a pet.

Incredible Customer Service! Sammy was patient, kind, knowledgeable, fast and efficient. She was lovely!

Valarie was so helpful in answering my questions about my coverage and how to appeal a denied claim. She was so patient, kind and compassionate.

Called to set up insurance for my new dog Mina and talked with the nicest rep by the name of Jonathan M. I already knew I wanted pet insurance but if I wasn’t sure talking with Jonathan definitely would have helped me decide to go with Nationwide. Thank you Jonathan for your professionalism, knowledge and the laughs.

This company continues to find way to decline claims. It is almost comical at this point. In this latest instance, my dog physically hurt his paw and they are asking for medical records for the last 16 months so see if his current hurt paw is a pre-existing condition. Anything they can label as a pre-existing condition is their way out of paying. The person that tried to help me was kind and understanding, but she couldn't help. The company used to be great and I would have recommended them with no concern. I would never recommend them at this point. Something happened over the last couple years - making them extremely hard to deal with and trying to screw the customers in any way possible. As someone who has had this service for years, I have been a very loyal customer that has paid them a lot of money, and nowI am debating if I just cancel because I don't have the energy to fight them time after time- especially for something as cut and dry as an injured paw.