Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,417

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: bjs

Five*

The rep , Makai (idk if I spelled it correctly) helped me out tremendously. It was an efficient call.
5

out of 5

POSTED: | BY: Dave

Excellent customer service provided by…

Excellent customer service provided by James! We need more professionals like him!
1

out of 5

POSTED: | BY: Cindy

Major Medical plan will not cover your “major medical” expenses

It appears that how happy you are with Nationwide depends upon which plan you’re on and how old your dog is. I’ve had Nationwide for my boy for about 10 years, he’s now 14, and as a result the premiums have sky rocketed, while the Major Medical benefit schedule pays such low amounts as to be ridiculous, so I cancelled. I couldn’t see any scenario where I would ever save money. I’ve heard from others that their plan that pays a percentage of the cost is much better. So be aware, Major Medical will not cover your major medical expenses. They don’t ever update the benefit amounts over the life of your dog and your cost will go way up as your dog gets older. I will go elsewhere for my pet insurance in the future.
5

out of 5

POSTED: | BY: Tina Fuller

Far beyond Five Stars

Nationwide has provided superior service on every claim submitted. We've had three dogs covered, one of which we recently lost after his fifth hospitalization. Thanks to Nationwide, he had the best care possible and we are eternally grateful. Everyone on their team has always been friendly, caring, and professional. I always recommend Nationwide Pet Insurance to my friends and neighbors. My most recent interaction was with Martha when I called to confirm our policy was cancelled after the passing of our sweet Ronnie. Martha was so kind and helpful...she's a true asset to the Nationwide team.
5

out of 5

POSTED: | BY: Laura Joscelyn

Briana Bonilla is an awesome CSR

Briana Bonilla is an awesome CSR! Kind, patient, professional & knows her stuff. Briana spent about 10 minutes on the phone to help me sort out why an invoice hadn't been paid. She took the time to make sure I understood all the information that was needed so I can resubmit the invoice. Very,very pleasant young lady 💜❤️💜 please recognize her with some form of CSR excellence award/lunch etc for her time spent with me today. With much appreciation, Laura J VA

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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