5
out of 5
POSTED: | BY: David
Persistence!
Really appreciate the persistence and follow-up that Nationwide did for Boudicca. You processed our claims immediately for our other three cats, but for some reason, our vet was not providing you all the records you needed for Boudicca. It took a while, but you kept at it and retroactively processed prior claims fully. Also appreciated the monthly updates you sent, saying you were still reviewing the claims.