5
out of 5
POSTED: | BY: Sandra
Yeast
Dixie is doing just fine. The yeast is now gone and I just have to clean her ear periodically.
4.8
out of 5
Number of reviews 24,831
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Daniel
Great claim processing
Nationwide claims are processed easily, quickly and accurately. The only wish I would have is to be able to submit the claim through the web portal rather than the need to scan and email (or send through the postal system) the claim form. Overall the process is hassle free and I received the reimbursement quickly.
4
out of 5
POSTED: | BY: Diane
pay claim faster!
i have had this insurance for all my dogs since 2006. its easier to submit the claims but it seems to be taking longer for them to be processed. also i have the direct deposit thru Chase but thats another 3 days! originally things were processed with 10 days.
5
out of 5
POSTED: | BY: Tony
Good experience but it could be improved
I signed up for pet insurance through an employer discount. I was very impressed with the marketing material and the fact of the quick turn around time for processing claims. When I went through the underwriting review, I asked if medical records would be needed now or later. They said no records are needed and if they were, they would request them from the veterinarian. However, when I submitted the first claims, I waited 30 days only to be advised records are pended and asked me to obtain the records. I was a little disappointed and frustrated that I waited 30 days just to be told records are needed even though they could've requested it from the vet directly (I believe it is in the fine print when I signed up).
I requested records and was told I needed to allow 30 days for review. 30 days came and went. I had to call several times and finally on the 4th call, it was escalated... this has been well over the 30 day period. I wasn't happy and contemplated on switching insurance companies.
I really hope the claims review process can be improved upon. On the bright side, once the payment is released through Chase, it is easy to sign up and the funds are deposited the next day.
5
out of 5
POSTED: | BY: Tony
Good experience but it could be improved
I signed up for pet insurance through an employer discount. I was very impressed with the marketing material and the fact of the quick turn around time for processing claims. When I went through the underwriting review, I asked if medical records would be needed now or later. They said no records are needed and if they were, they would request them from the veterinarian. However, when I submitted the first claims, I waited 30 days only to be advised records are pended and asked me to obtain the records. I was a little disappointed and frustrated that I waited 30 days just to be told records are needed even though they could've requested it from the vet directly (I believe it is in the fine print when I signed up).
I requested records and was told I needed to allow 30 days for review. 30 days came and went. I had to call several times and finally on the 4th call, it was escalated... this has been well over the 30 day period. I wasn't happy and contemplated on switching insurance companies.
I really hope the claims review process can be improved upon. On the bright side, once the payment is released through Chase, it is easy to sign up and the funds are deposited the next day.
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.