5
out of 5
POSTED: | BY: Cecilia
Love the High Level of Customer Service
We recently lost our cat to cancer. We didn't go the chemo route but did do some treatment for about 4 months. Nationwide was so great about covering the expenses associated with his treatment and euthanasia. They even automatically cancelled and refunded the prorated insurance payments after processing the euthanasia claim. We have three other cats (and plan to get more soon) that are covered as well and we have had great service from Nationwide. I recommend them to everyone who tells me they have pets. The peace of knowing if my pet is sick I will be able to afford treatment is huge. This is a wonderful service they provide. If paying monthly for something you won't always use seems high... You pet will age and will most likely get ill at some point. Even if its just covering blood work to make sure the loss of weight isn't something serious, you do not have to stress. I haven't had any issues with my claims being approved - normally within 2-3 weeks. I love the new direct deposit option as well. Keep up the high level of service and we will continue to be lifelong customers.