Nationwide | Pet Insurance Review

Thank you, Nationwide! My dog had a small tumor on his lip and had to go into unexpected surgery - it was very scary! Thank god, he is fine - the tumor was benign but it made me feel more at ease knowing that Nationwide was covering more than half of this vet bill.

I am disappointed with my first experience submitting a claim, and I have been meaning to reach out for further assistance, but have not had the time. I purchased the more in depth "My Pet Protection Wellness Plan" for several reasons but one of the major reasons was for coverage of Flea and Tick preventative medications. The pet insurance summary states on the first page under selected coverage, "flea and tick". However, when I submitted my claim for Sadie's Flea and Tick Medications it was denied with little to no explanation. Furthermore, it took 2 months for the claim to come back as denied. Furthermore, I was very disappointed in the length of time the plan sat in "underwriting." I purchased the plan the same day I picked up my puppy (April) expecting that it would go into effect immediately, as these are obvious canned plans that have already been "underwritten." That was not the case however, the plan did not start until June. The "Wellness Protection Plan" claims to cover the cost of a puppy's all initial shots. This is false advertising because NationWide purposefully made the plan "sit" in underwritting and did become effective until AFTER the puppy had all her shots. Overall- I feel that the plan and coverage has been incredibly misleading and I would and have highly cautioned friends and colleagues when considering purchasing this insurance. At this point in time based on my experiences, I do not feel it is worth the money or time. I would greatly appreciate a follow up conversation over the phone to further discuss the reimbursement of the flea and tick medications.

You did not send an email confirmation about latest claim until after I called you to ask if you received it.

Rio is back up to speed! Rio has finished his Service dog training and now is a certified service dog, he goes to work every Day to the courthouse with Kim, (she's a District Court Judge)! Rio takes his job seriously but during down times he loves to sleep on the couch in the office! We are so happy he pulled though his surgery and ALL stuffed toys are gone, we don't need that again with any of our six Labs.

Have been with company with our last dog since before Nationwide took over. Sadly our dog (Holly) past away in April from complications of Cushing desease. We had a ton of medical bills and Nationwide helped tremendously. We now have a 4 month old puppy (Heidi) and have insurance for her with your company and has really helped with her visits to the veterinarian for routine visits (shots etc.).