5
out of 5
POSTED: | BY: Jennifer
I am grateful for the insurance coverage help.
I am grateful for the insurance coverage help.
4.8
out of 5
Number of reviews 25,483
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Ben
Quick Reimbursement
Reimbursement process was quick and they followed up on the condition of my pet. Excellent job by Nationwide Pet Insurance.
1
out of 5
POSTED: | BY: Anne
Never received payment
This is my first claim and just for a well check and didn't receive payment nor communication about my payment. Why?
5
out of 5
POSTED: | BY: Carrie
wish I would be able to set up my online account using my phone.
Great service. So far having my pet insurance has really paid off. However every time I try to set up online services with my phone it won't keep the numbers I enter, and it won't let me continue without them.
5
out of 5
POSTED: | BY: Chrissie
Claims process and website needs some adjustment
Navigating any insurance company and the claims process takes time and feels as though there were a lot of issues along the way. If you are in the business of customer care, please take the time to review the process for a new customer to submit a claim, navigate the different systems and apps to get payment. For example, you provide an easy way to submit the receipts on an app, but it is a 3rd party app and required me to make 2 calls to get it set up properly. I have never had to call for help to set up an app before! And the Nationwide rep wouldn't help me at all - but referred me to the 3rd party. Then payment comes from Chase online, which was another set up of an account, linking to my bank, etc.
Once all of that is set up, things work. But goodness it is a LOT of work to get it to that point. And now I have to someone remember all of this for the next claim that may not come for several months.
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.