Nationwide | Pet Insurance Review

The coverage once the deductible is paid is very comprehensive with the exception of what Nationwide has deemed "pre-existing" even if it is a condition like a parasite that may be a new infestation versus a prior one. That said, at least a thorough explanation was provided in that instance and since then the coverage for all medical care, prescriptions, tests, dental work and even nail trimming is very comprehensive. They have improved their handling of claim payments by adding direct deposit thru Chase payments, and timing of payments is reasonably good. The only aspect of coverage that is unclear to me is the difference in deductibles between locations - in particular, two major metropolitan cities. For Boston area, the annual deductible is $250, yet for the same plan and same breed the deductible in Los Angeles is $100. That is not insignificant, especially when we have 2 dogs on Nationwide plans.

I have recommended your company to many people, because it's a great company.

Had to get my kitty her vaccinations and really appreciate the coverage provided. Would highly recommend.

Very good, prompt in handling claims.

I have found you very difficult to deal with. Casper had surgery in August which you have yet to reimburse for along with followup visits. You asked for more information which was sent and you still have not responded. When I tried to insure my other dog last year and unbeknownst to me she had bone cancer, you accused me of a pre-existing condition. There was no prior vet visits for this condition even after I sent you all the files. My other dog is now insured with Trupanion who are much easier to deal with. You can be sure that if I get another dog, Nationwide will not be the insurance company I will go to.