Nationwide | Pet Insurance Review

Nationwide will gladly take your money UNTIL your pet is 8 years old. Paid for the plan for 8 years, rates went up every year until I'm now paying $121.76 a month. Just got a letter ON JAN 1, 2025 of NON RENEWAL as of March 2025 and called them to find out why. Basically - telling me "It is what it is". They won't offer anything but an ACCIDENT Plan - no more Illness or Wellness Plan for my 8 yeas old who has a pre-existing eye condition (for two years - which nobody else will now cover.) So going forward - he'd have to get hit by a CAR for them to cover anything!!! So Nationwide basically takes your dog while their still young, takes your money and then when they're old enough to actually need it you get dropped. I AGREE WITH A PREVIOUS ENTRY - RUN AWAY FROM THIS RIP OFF COMPANY, THEY WILL DROP YOU WHEN YOU REALLY NEED IT.

Nationwide Pet Insurance has been a nightmare. I submitted all the required documents for my dog’s claims, but they claimed what I provided wasn’t enough. My dog was adopted from a rescue, so there’s no additional history I can give them—but they don’t seem to care. To make matters worse, they took over $1,000 from me, which they refuse to refund. Their customer service has been dismissive, and the whole process has been nothing but stressful. If you value your time, money, and your pet’s well-being, stay far away from this company!

I needed help with my app, signing in. Carl was extremely helpful, patient and knowledgeable, a pleasure to speak with. Thank you so much. A very good experience.

Nationwide will gladly take your money UNTIL your pet is 7 years old. Paid for the plan for 5 years, rates went up every year until I'm now paying $180.00 a month. Just got a letter of nonrenewal and called them to find another plan. Plan is not offered for my dog because after they are 7 years old ...no coverage. So Nationwide basically cherrypicks young dogs, takes your money and then when they are old enough to actually need it you get dropped. RUN AWAY FROM THIS RIP OFF COMPANY, THEY WILL DROP YOU WHEN YOU REALLY NEED IT.

I see others have already written the harrowing reviews of Nationwides' new 2024-2025 Face! Nationwide basically is saying,"just put that old dog to sleep." I had great insurance for him for 10 years through Nationwide. But it was not clear once he turned 10 that the new policy doesn't cover office visits. Just accidents. By the way, bone caught in throat is not an accident. The new Nationwide policy offered allows me to pay premium, deductible and office visits.Oh, I do get flea/heart pills, but not even veteran visit. If you are taking him to the vet, it better be to put him to sleep, because that's covered. A vet's diagnosis/prognosis is not covered. So you better be a vet, or just put him to sleep because an educated owner is not welcomed at Nationwide. My dog was gagging at night. Vet prescribed Prilosec. It solved his issue almost immediately: after 3 days little occurrence, after 10 none. NONE! Vet did rule out cancer, esophoghus obstruction, and blood work. But according to Nationawide, I was not supposed to have taken him to the Vet. They would gladly have paid for me to put him to sleep, but not for the office visit. I understand the ex-ray & blood tests were not covered, but not even the office visit? So if he's limping, just put him to sleep! A vet could tell you if it's arthritis (not covered) or a broken bone (is covered.) But don't bother, just put him to sleep. He's old. That's the message. You can't go to the vet to find out what it is, and then decide. It's just "he's 10 and it's time for him to go." In the meantime, I left Nationwide, and went to Figo (Costco). Yes, I loaded up the coverage. But at least the vet visits are allowed and covered. The message at Figo appears not to be "just put the old guy down." It's more like, here are 3 plans. Choose the one that will give your dog a quality of life and will allow you to sleep in peace. Shame on you Nationwide!!! Shame on you! It's not about the money, it's about the decency, the products you are selling, the compassion that is non-existent.