Nationwide | Pet Insurance Review

I really like the coverage that Nationwide offers with accident/illness and wellness visits, but find it extremely inconvenient that it takes over 3 weeks to process my claims even though I submit them online. I’ve worked with other pet insurers that make it a priority to process claims within 2 business days.

The coverage once the deductible is paid is very comprehensive with the exception of what Nationwide has deemed "pre-existing" even if it is a condition like a parasite that may be a new infestation versus a prior one. That said, at least a thorough explanation was provided in that instance and since then the coverage for all medical care, prescriptions, tests, dental work and even nail trimming is very comprehensive. They have improved their handling of claim payments by adding direct deposit thru Chase payments, and timing of payments is reasonably good. The only aspect of coverage that is unclear to me is the difference in deductibles between locations - in particular, two major metropolitan cities. For Boston area, the annual deductible is $250, yet for the same plan and same breed the deductible in Los Angeles is $100. That is not insignificant, especially when we have 2 dogs on Nationwide plans.

I have recommended your company to many people, because it's a great company.

Had to get my kitty her vaccinations and really appreciate the coverage provided. Would highly recommend.

Very good, prompt in handling claims.