Nationwide | Pet Insurance Review

We have had pet insurance for a long time. Some years it doesn’t pay itself back but I never want to have a huge vet bill that I can’t afford. With VPI you know you’ll get something back. With our dogs always getting into things and being allowed to run around the desert, you never know what’s going to happen. Recently, we found a small tumor on Pips underbelly. Doc removed it and sent for testing. VPI reimbursed us over $800 dollars and all but $50 of the total bill. This has happened before on another big claim. We are grateful for coverage and a company that actually holds true to its side of the insurance bargain.

Customer service was excellent. We couldn't have had this surgery without your help.

Its been a great help to have insurance available to help pay our vet bills. Service has been good & customer service is responsive. I do wish they could speed up their claim processing.

I have submitted a few claims for my cat Lexi, and Nationwide has been great to work with. Paid as promised, great service. Only complaint is it takes weeks to get the reimbursement.

Once you go to the vet, and submit your claim...prepare to grow old waiting... typical insurance company quick to collect it takes forever to reimburse. I have to call customer service to ask him why is it taking so long and I keep getting the ticket take up to 30 days to get reimbursement fecal matter story. I’ve already in electronic payments, so once Godot finally shows, I can get paid. The customer does not want to hear that you have a large volume of claims and you’re doing your best to work through them. Would the Insurance company want to hear I’m trying to make your payment and I’m doing my best to process it through my systems, but each monthly payment could take up to 30 days to process. Oh wait they grab your financial information when you signed up so they take it out no matter what!!! It’s nice to take but it be nice to receive!