5
out of 5
POSTED: | BY: Dorothy
Overall incredible
I have had mostly amazing service. I have only 1 complaint. Overall very easy to get claims handled in a timely fashion.
My only problem was when I signed up, I was told after a year that “preexisting” issues would be covered. This was a recorded conversation (as they are all recorded) and this was not honored. It was frustrating.
But... truly, nationwide pet insurance has been a blessing and I suggest it to all my friends!!!!!!!