Nationwide | Pet Insurance Review

Nationwide customer service via phone are always pleasant to deal with, helpful answering questions about coverage, especially when my dog had to go to Vet ER Center. They always send an email to me asking about how my dog is doing whenever I file a claim. When your claim is processed you get a explanation of the benefits of services that were covered. And it also tells why some charges were not covered. You get an insurance booklet so you can review what diagnoses or surgeries that are covered and approx amount that will be paid. This booklet also tells you what services are not covered.Various factor have to be considered like meeting the annual deductible. If you wish you can check online for your pet s 'patient portal to track any claim that you have filed. I would definitely recommend Nationwide.

I’ve never had a problem with your company. When I send a bill to you I always hear right away through email. This is my second dog I’ve used the insurance on. It’s well worth it. They’re part of the family too!!

I am thrilled with the quality and ease of service that Nationwide provides us for the pet insurance we purchase for our pup. Customer service agents are accessible, friendly and helpful, and all claims have been processed exactly according to our coverage. The simple fact that we don't have to think twice about whether or not to opt for medical care for Ogie goes beyond monetary value - it's anxiety-free peace of mind. Thank you!

Your process with claims submitted by the vet's office is quick, easy and worry free! Love the automatic deposit feature for reimbursements of our claim. Also, the quick response to questions that I submitted about the reimbursement via the "contact us" feature on your website.

Excellent service and prompt payment!!