2
out of 5
POSTED: | BY: Cara
Such a hassle
It has taken multiple submissions, and refutations, to get any money from this company. They are still denying claims related to a kidney/urine related condition my vet was testing her for. They claim it was a pre-existing condition. It was not.
My vet has offered to call and help to fight the denials of these claims. I am worried they will deny her recent emergency vet bills as well. I pay for pet insurance for what? To give Nationwide money and then not get reimbursed? What a terrible experience. I have heard Healthy Paws is much better, and even covers wellness visits. I wish I would have gone with them, and am considering doing so once this policy is up.