Nationwide | Pet Insurance Review

I really do love nationwide pet insurance, it is easy to use and submit claims through the app. However, they do take quite some time to pay out on the claims I submit.

Nationwide has been great to us and our soon to be 12-yr old Bull Mastiff, as well as his brother who passed away almost 3-yrs ago. We now have a 1-yr old French Mastiff in. Policy with them and they’ve been great. If you’re looking for a great pet insurance, Nationwide is the one.

Although I was reimbursed for Oscar's last vet visit, I think that it takes way too long. Almost four weeks for my return, in this day and age with electronic methods I feel that 2 weeks is plenty of time to take care of this.

I appreciate the option of having health insurance for my dog. It's kind of expensive, but so is my dog, it turns out. I appreciate the peace of mind knowing that I can go ahead and keep her healthy and make sure she has appropriate intervention without frustration and worry about the cost of things.

We have had Nationwide Pet Insurance coverage (formally Veterinary Pet Insurance, VPI) for approximately 8 years. We have insured two cats, a domestic medium hair and a Persian. Though they were the same age, the policy for the Persian was always more pricey. During the early years of our policy, reimbursement requests were denied if the fax was not legible. It was easy to mistake "illegible" and "ineligible." We have not had that issue during the past 5 years or so. Reimbursement rates are decent. It would be better if pet insurance worked like human insurance - pay co-pay and receive bill for charges after insurance pays. Instead, we pay the full amount up front and request reimbursement. Fortunately, payments are fairly quick and we have the option to deposit the reimbursement directly into our bank account. Currently, our Persian is 12 years old and I will be surprised if we recoup what we pay for his comprehensive policy. While pricey, the perks of having pet insurance have included peace of mind and access to a 24/7 vet helpline. We have renewed our policy with the same employee since getting our first policies 8 years ago. Overall, customer service has been solid. When our domestic kitty passed away, there was an itty bitty oops after we notified Nationwide of our kitty's passing - they cancelled the wrong pet's policy. The corrected the error right away after we notified them. A few days later, we received a warm note expressing their condolences.