Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,417

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: John Cimino

Love my pet insurance,( Nationwide),never a problem with anything. Thank you

Terrific Pet insurance,I mail in the bills and the return is so helpful,usually in about a month. It's a big help,because the Bill's can add up .
1

out of 5

POSTED: | BY: Barbara Novak

Horrible Customer Service

I have been with Nationwide since 1998 over the lives of 3 Dobermans. Until the last 2 years I had been very happy with this company. However, there has been an incredibly sharp decline in their handling of claims and customer concerns over the last 2 years. I submit claims electronically and they claim they never got them even though my computer shows that they did. I FAX claims, have a receipt from my machine showing the FAX was received and they claim they never got it. Claim processing used to take a maximum of 2 weeks and now it is over 30 days. If you call, the Customer Care reps give wrong info and wrong status reports on claims. I called just this a.m. and Vanessa's response to my question was "I don't know.". I will never insure another dog with Nationwide again.
5

out of 5

POSTED: | BY: Susan Sutton

Thank you

Thank you for covering most of Dandy’s vet bills. It was a difficult time for both of us, but he is more ch better now.
5

out of 5

POSTED: | BY: Dorothy Mattox

I have never had a problem with reimbursement for services redered for my dog. Payment has always been prompt and on time.

The vet was helpful in making my decision. I have always been pleased with your service.
5

out of 5

POSTED: | BY: Julie Novak

Excellent customer service!

Such great service, fast reimbursement and always pleasant to deal with on the phone! Thanks for helping us take care of our pets!
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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