5
out of 5
POSTED: | BY: Anne
Need easier claims submission
Overall experience is good with Nationwide, however, I would prefer a simpler method of online claim submission without having to download an app to my phone (which I did to facilitate the process). I did this, because I have had to make several claims for my one cat recently and I am trying to minimize the time between submission and refund. Perhaps there is a way to submit claims online, but I have not figured it out. And for someone like myself, who is fairly tech savvy not to figure it out, it definitely would not be intuitive for someone with little technical knowledge. Therefore, if online submission exists, it should be easier to navigate to.