Nationwide | Pet Insurance Review

My policy jumped from $44.to $67. A month for no reason. I had only wellness claims and had not even met my deductible when this increase came out. A ridiculous increase! I had been a customer for years with more than one pet insured over the years. When Nationwide took over the process slowed down from less than a week to 3+ weeks for a claim. I had a wellness program which covered all visits including flea and tick medications. I noticed they also started trying to deny Frontline, I had always used frontline but I had purchased it online to save me and them money. Made me jump through hoops to get the claim paid. When Nationwide increased the policy price, they tried to sell me a cheaper policy, same price I paid before, for terrible coverage with a 10,000. Cap! I believe this is all about greed. Buyer beware!!! Nationwide pet insurance does not have your pets best interest in mind! I found other insurance at a much better price with no limits or caps.

The experience with Nationwide has been great. We have two pets and have experienced flawless transactions whenever necessary. The claim review process is prompt and clear to understand. Customer service and follow up has been fantastic.

We were very disappointed that our first major medical issue was denied as a pre-existing condition. Issues like the one our pup had were the reason we are paying for the insurance in the first place for such a young puppy. Our vet said there was no way we could have known the puppy had an issue and it was not likely the breeder would have known either. I truly believe the claims were denied because the puppy had a few visits / tests / antibiotics close together. Now that the puppy has been treated, he has had no on-going or chronic issues. We have not had an issue with routine / Wellness expense reimbursement, but felt the claim denials for the illness would negatively impact our decision to keep or discontinue the plan after the first year.

Overall, we appreciate Nationwide's rep's helpfulness and care expressed for our dog's treatment.

We are very satisfied with Nationwide Pet Insurance, so far so good.