4
out of 5
POSTED: | BY: Rebecca Strouse
I’m pretty happy.
Stormy’s insurance gives me peace of mind. I’m certainly happy that we have it and the few claims that he has had have been processed easily in a timely manner.
What I would like to change is some of his exclusions because your company has seen them as chronic when they are not. He’s had one ear infection in 9 years and it’s seen as chronic or pre existing. His front leg is also excluded and was labeled as “lameness”. Stormy does not have a lame leg. He is a happy, healthy hiker who can’t wait to go to the woods every day. In reality, he bent a nail backwards on rocky terrain in the forest. I took him to his vet to make sure it was nothing more than that and it wasn’t. She restricted hiking for two weeks and long walks for 3 days as she called it a normal hiking injury. That is not a chronic condition. His obesity is, indeed, an issue. We are working on that.
Overall, we are very happy.