Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,417

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Ron

If you own a Frenchie do not get this insurance

We own a Frenchie and they don't cover office visits everything is pre-existing they have not helped us when he got sick they don't cover anything. Save your money this insurance sucks
5

out of 5

POSTED: | BY: Kristie A.

24 Hour Vet Helpline amazing with the most knowledgeable professional helpful veterinarians.

I want to share my heart and knowledge with others who love their dog as much as Bob and I love Trooper. Our 8 month old Maltese who weighs only 7 1/2 lbs is cute and he loves to explore with his nose putting things in his mouth. We are very dedicated pet owners. We have a very "puppy-proof home" because of this. June 11th Trooper chewed off a piece of exposed drywall while we were remodelling our upstairs bathroom resulting in a complete blockage of his airway. I was in another room at the time and I heard a panicked whine and then choking noises coming from Trooper. I quickly ran over to him. Trooper was making an effort to cough up the object. I watched him very closely and gave him some time to remove the object himself. He was coughing and he was breathing. He started struggling and showing signs of impaired breathing, wheezing, gagging, gasping for air, pacing and pawing at his mouth. His mouth was open and his tongue protruding. His eyes were panicking and he was starring at me. A look I will never forget. My heart stopped. I am a retired nurse and I have no doubt my nursing skills kicked in. I had to act and act fast. I panicked at first as anyone would seeing their dog choke. I then knew I had to act on my knowledge and not my emotions. I opened Trooper's mouth wide and could not see any object. I then gently pulled his tongue forward thinking that would dislodge the object. I could not see anything in his mouth causing the choking. It all went downhill from there. Trooper went limp in my arms and had a seizure. I grabbed his back legs and lowered his head. I used the palm of my hand to deliver 5 slaps between his shoulder blades and the object did not dislodge. I placed his back against my chest wrapping my hands around his soft belly, making a fist to create pressure inwards and upwards several times until a muddy piece of drywall popped out. Trooper was panting very fast. I placed him in front of a cool fan that we had in the room. His breathing improved. He vomited a foamy white substance and then he started barking. Please do yourself and your dog a favor and ensure you know how to perform in an emergency. The doggy Heimlich maneuver saved Trooper's life. And get your dog to the veterinarian as soon as possible. Knowing how to react if your dog is choking can save your dog's life! Hopefully most dog owners will never have to experience the sheer terror of watching their "best friend" choke. Trooper experienced a collapsed trachea, inflammation in his stomach as well as problems in the digestive tract. His coughing is completely gone. He is eating and drinking well and all systems working! He is playing with his toys, wagging his beautiful tail, and acting like a puppy. We love our little dude Trooper. He is getting lots of extra hugs and love. I cannot speak more highly of Nationwide's 24-hour Vet helpline. I initially talked to Kayla Williams, a Veterinary nurse. She was my first contact and took the majority of the history of Trooper's condition following this emergency incident. I asked to talk to a licensed veterinarian. She transferred me immediately to Dr. Holland. I was so frightened that I may have injured Trooper in the process of performing the Heimlich maneuver. She was so reassuring to me and told me that my quick thinking saved our puppy's life. She took the time to answer all my questions and concerns. She was awesome. She educated me so that I would know what to watch for and she suggested we get Trooper to our veterinarian as soon as possible for an exam and diagnostic testing. We live in a rural community. I want everyone to know how grateful I am for her dedication and thoroughness. She did not just do the obvious. She focused on me as well as Trooper. Trooper is a very special member of our family. Nationwide veterinarians are the best resource to ensure the health and well-being of your pets. Thank you again Nationwide for being "on our side." Kristie, Bob, and Trooper Hurley Jefferson, Iowa
5

out of 5

POSTED: | BY: David Vitagliano

Get this peace of mind for you and your pet.

Never had a problem with my claims but that maybe because they are all legitament and not trying to take advantage of anything. I would much rather to NOT have to go to the vet. Thank you for your protection and service, gives me great peace of mind. I will always have pet insurance for my dogs ... Highly recommend ...
4

out of 5

POSTED: | BY: Ryal Bird

Nationwide has good claims processing and customer service

I've been with Nationwide for a few years now, and have used other Pet Insurers in the past. All-in-all, they've been pretty good about processing any claims I submit vs. other providers. The reason I haven't given them a better rating is that there's been a couple claims that have been denied and the online claim filing is almost non-existent. It's either by email and attaching a claim form, or through the 'VitaVet' app. Considering everything and my past experiences with other companies, Nationwide's prices, I'd say they do a good job and are fair overall. I'd recommend them.
5

out of 5

POSTED: | BY: Charlotte A

The best pet insurance I have ever had. (I have had many)!

Throughout the years I have used numerous pet insurance companies. Nationwide is by far the best! Claims are reviewed and processed rapidly. The easy online process streamlines everything for the pet owner. I appreciate the caring customer service in the rare occasion that I have to call in.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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