Nationwide | Pet Insurance Review

Our adventurous cat fell out of a tall tree and broke his jaw. He had to have it set and wired shut and the emergency surgery was not something we budgeted for nor could really afford. We paid it out of pocket and were worried how we would cover our other expenses for the month. We submitted our claim and the needed Dr. notes and invoice online to Nationwide. They kept us updated thru email and had sent us a check within 3 weeks. They covered all of our out of pocket expenses minus our deductible. They told us when we take him back for second surgery to remove wires and check up to submit the follow up the same way and that would be covered too. Amazing....

I’d not recommend VPI. Slow processing of claims, unreasonable limits on the one time really needed, and high premium with excessively high increases.

I can't provide enough positive feedback for your claim process and overall customer service for my dog's pet insurance. Thank you for the quick turnaround and easy to follow instructions on submitting a claim.

My tomcat is a loveable, wonderful delinquent. He brawls. He gets neurotically stressed out when I travel and his bladder gets all inflamed. Last winter he got cabin fever so bad he barbered a big patch of fur off his hip and had a bald patch for months. I love him, and I love having a quality insurance company behind us to help me out when he needs muscle relaxers or medicine or special treatment at the vet. In a perfect world, I'd have a quiet, sweet, even-tempered kitty. In the real world, I've got Jimmy and Nationwide on my side! Thanks, Nationwide!

I have five dogs. I thought pet insurance would be a good idea, and I thought Nationwide was a reputable company. I only chose this insurance because it was offered by my employer. I should have read the reviews before purchase. Nationwide is quick to deny claims, and it takes them weeks to over a month to reimburse. Their call center is lacking when it comes to skilled client service.