5
out of 5
POSTED: | BY: Susan
A better deal than crappy Trupanion
Trupanion was my first pet insurance policy. The deductible was applied to EVERY claim. When I cancelled my policy, the rep tried to apply pressure tactics including, “If you sign up with Nationwide and cancel, they won’t accept you if you reapply.” (The Nationwide reps are polite and well informed.) Nationwide provides better coverage (routine exams, etc) and confirms my claims are being processed via email; when completed I receive emails and texts. My dog is undergoing surgery at VCA West Los Angeles Hospital. Trupanion is the only insurance displayed. (They accept Nationwide.) When I told the staff and surgeon I dislike Trupanion, they said pet owners appreciate the “quick” processing. I’d rather have more $.