Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 25,240

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Brittany

Very Delayed Claim Processing Times

I have filed many claims thus far, and I have only had one smooth experience with Nationwide. Oftentimes, they request more information or specifics that I had already submitted. Not to mention, I have a claim that has taken nearly 2 months to process, and they have reached out letting me know it could take an additional 30 days. This prevents my dog from getting the care he needs because we cannot depend on our insurance to reimburse us in a timely matter or even give us updates in a timely matter. We are overall very disappointed.
5

out of 5

POSTED: | BY: Ryan

Fast, easy, straightfoward

The claim process was fast, easy and straightforward. I’m very satisfied.
5

out of 5

POSTED: | BY: JAMES

Very impressed with the claim turnaround

Random had two visits to the vet - one for her annual wellness and one for an unexpected condition. My claims were reviewed and paid in less than 10 days. I am very impressed with Nationwide's prompt attention.
5

out of 5

POSTED: | BY: Joseph

Excellence in Customer Service

I have had excellent service in dealing with a member of Nationwide management, and have had all of my issues resolved within a timely manner. I will continue to insure my wonderful dog with Nationwide always !
5

out of 5

POSTED: | BY: Pamela

Sierra

I’m so grateful for having our Furbaby covered by Nationwide. They have been fantastic through a scary stay at the hospital for our dog. Customer service is excellent and the processing of claims is so easy and reimbursement usually within a week. Thanks Nationwide! I have recommended you to several of our friends and will continue to do so.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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